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Ron Marhofer Nissan

(896 reviews)
Visit Ron Marhofer Nissan
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 466-5470 (866) 466-5470
Used (866) 467-0249 (866) 467-0249
Service (330) 931-3128 (330) 931-3128

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Nissan from DealerRater.

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Amazing service.

Amazing service. I was well taken care of through an unfortunate failure requiring warranty work. Quick turnaround time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Alan, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Staff were great.

Staff were great. Emily answered all my questions about scheduled services and set up a shuttle for me to get home and back if I needed it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We have had experience with Marhofer before and have been

We have had experience with Marhofer before and have been pleased with their service and attentiveness We recommend them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Check in was smooth and fast.

Check in was smooth and fast. Kept me updated on my car and the work being done on it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Customer service is second to none !

Customer service is second to none !! They treated us like family !! I like them so much I bought two cars from them in 2 months !!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Always kept me informed.

Always kept me informed. Very explicit in the feedback on car. Very professional and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

I have been dealing with this dealership for 15 years and

I have been dealing with this dealership for 15 years and have always been very satisfied with their service!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ron, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

No pushy sales, felt very comfortable.

No pushy sales, felt very comfortable. No pressure, Peter Howard and finance team extremely helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Quick response times, friendly staff that make buying a

Quick response times, friendly staff that make buying a car as comfortable as possible. I continue to return to Ron Marhofer with all my car purchases over the last 16+ years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

We did everything that was asked of us to hold that truck

We did everything that was asked of us to hold that truck through the snowstorm and we did!! They sent it to auction anyway!! That's an awful way to run a business and we won't be working with them!!!! This survey did not list the vehicle we selected so I chose what was available!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our Chief Marketing Officer, Lindsey Tinsley, at Lindsey@marhofer.com so we can make your experience a positive one.