THE COLLECTION

Francisco provided professional and excellent service. All was fast and perfectly executed in the process of registering the car

I am currently leasing an Audi Q5 but my daughter decided to lease one for herself, suddenly I was not present with her at the Collection dealership. I was back and forth to one salesperson to the quote because of the terrible increase and limited of vehicles. My daughter went today obviously super happy and getting the price that she was asking for. Unfortunately run her credit and everything and when was almos finalizing for her and they told her the services for her lease of 36 months were not including. My question is a scam this or what!! We were so disappointed , upset and frustrated. She was there for 3 almost 3 hours. Even asked her to paid a first payment for her lease one of the managers. What is going on The collection of Coral Gables are scammers. Super mad the way my daughter was treated like stupid, ignorant, embarrassed for the salesperson. Even got yelled because I was on speaker and I was able to hear everything. Not words to describe. I will never léase an Audi at Collection again

To Mr. Jose and the person who hoisted the service I give 5 to the manager 0

I purchased a vehicle through eBay without the opportunity to personally inspect the car. I asked for a detailed description of any cosmetic flaws, dents, dings, scratches etc. and was told that there was nothing "significant". I told the dealer that I didn't expect a 20 year old car to be perfect, but didn't want to be surprised by anything when I took delivery. I was told there was nothing and that everything worked as designed. He even made a video to show all functions working with no warning lights. When I received the car, I found an 8" scrape that had been touched up on the right front fender / door. The third brake light on the trunk was cracked, and the volume control on the radio does not function. Nothing major, but all things that should have, or could have been noticed and disclosed. Overall the experience was a good one, and I am pleased with the car. But I likely would hav e negotiated a slightly lower price if all defects had been disclosed. Always inspect the vehicle personally or hire an independent inspection service.

I give this dealership zero stars. I purchased a 2023 Artura with just a few hundred miles on it the beginning of November and it was immediately taken to this store’s service department for a scheduled oil change and factory recalls taken care of. It’s now January 17th, over 2 months later and I still don’t have my vehicle. There was no communication. No return calls. I had to get McLaren corporate involved to get anyone to talk to and with that all I got was one bogus excuse after another, week after week. They finally completed the work last. I had the transporter arrive to pick the vehicle up only to discover that their service department had dented the rear clamshell. Who knows how long this repair take now? I’m guessing not anytime soon. This whole transaction for purchase has been a nightmare for me and I wish I never made this purchase. This service department is a total disaster managed by inept employees. It appears to me that McLaren is doing their best to drive away customers. Now I completely understand why they are in the red. I would stay away from this dealership at all cost.

Excellent attention and knowledge about the car. Salesperson, Andrew, was very helpful and got things done exceptionally well. Very good buying experience! H.S.

Efficient service . Mikael was very helpful and prompt in taking care of the vehicle . Arranged timely return of the vehicle .

I purchased a Porsche Macan from here yesterday. I was worth the 1.5 hr drive. Eric and the manager were so kind, patient and professional. The dealership is beautiful!

I just bought a Porsche Macan here and not only is the dealership beautiful, the service is amazing as well! Eric was so Lind, patient and professional. The manager was as well. It was worth the 1.5 hr drive there!

Extremely good service. Giuseppe was amazing! I strongly recommend the collection. Bought my 7th car with them and it is alway a very good experience