Reviews
This is not going to a see a dealer.
This is not going to a see a dealer. This is going to visit family.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Liars Liars Liars
This dealership is so bad especially the McLaren part do yourself a favor stay far far far away away from here this guys are such liars and scam artists Mclaren should take their dealerships away from them. Theo Magen I give this dealership a minus zero’s
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I received a Professional and very.
I received a Professional and very. friendly attendance . Car received well : quickly check in . Administrative doc processed fast
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Worse service received ever
Unprofessional, dishonest, with very poor-quality service, and long waiting time, I am very dissatisfied with the repairs, the excellence they said don't exist. They took my car for a two-day reparation, they last a week, and the number one priority was ignored.
- Customer service
- 1.0
- Buying process
- 5.0
- Quality of repair
- 1.0
- Overall facilities
- 5.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The worst service experience I have ever encountered at a
The worst service experience I have ever encountered at a Porsche dealer. I lost the key to my 2004 Boxster during hurricane Ian. I ordered a new key fob through the dealer and had the car towed from Key West To Miami. It was determined that the drains were clogged and the floor was flooded. The rugs were to be removed and sanitized and the ECU replaced and the car put back together and the new fob programmed. The car has been there three weeks and I keep getting a different story and a different delivery date each time I call.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Brought My car to BMW and seems The Collection didn't
Brought My car to BMW and seems The Collection didn't really deliver the car in the best condition. I'm a client with TC but this time I have to drop a bad review is not how I was expecting it to be handled tbh.
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service. Completely satisfied. No issues
Excellent service. Experience was pleasant. Staff was amazing very courteous. They were very accommodating to my needs no complaints. Look forward to my next trip.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like this one make our day, Georgie! Thanks from the The Collection team!
The people at collection let you feel extra special ,
The people at collection let you feel extra special , Luis Hernandez in particular . He gave me the white glove treatment all the way till new car was in my condo . Will only buy at this dealership . The honesty and quick handling of purchasing a car is unmatched . Luis Hernandez is a great sales person to deal with and a great person . Will shop again ! 5 stars !
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We're happy to hear Luis provided you with an excellent experience and we look forward to seeing you again next time here at The Collection!
Seamless experience is by leasing our Alfa Romeo.
Seamless experience is by leasing our Alfa Romeo. Charmain was great, efficient, and thorough. Great experience. Ken Pyatt
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ken, thank you for trusting The Collection team with your business! We hope you enjoy your new vehicle and look forward to working with you again in the future!
I am very pleased with the work and service that I
I am very pleased with the work and service that I received at the Collection, and I must say that Mikhail is a professional and a very courteous person. He immediately took care of me and he made arrangements for a loaner that I could use during the time needed to correct the issues. All the work was completed and my car is working perfectly. I appreciate it.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this kind review! We're happy to hear Mikhail took great care of you throughout this experience and we'll be sure to let him know how much you appreciate his excellent service. Thanks for trusting The Collection with your vehicle and please don't hesitate to reach out if there's anything else we can do for you!