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THE COLLECTION

(728 reviews)
Visit THE COLLECTION
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 927-6305 (888) 927-6305
Used (866) 852-1513 (866) 852-1513

Reviews

(728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of THE COLLECTION from DealerRater.

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The Collection Auto Dealership located in Coral Gables

The Collection Auto Dealership located in Coral Gables provides exceptional service. I recently had my car serviced and I couldn't be happier. Fantastic and professional service provided bt Stephanie my service advisor and Jesus the technician.. An absolute pleasure to deal with. I will recommend to all my friends to visit The Collection... Ray

Rating breakdown (out of 5):
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Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I want to thank Marcos Rodriguez for coming through in

I want to thank Marcos Rodriguez for coming through in getting my Porsche 911 its new battery. It was a difficult task and Marcos made sure to get it done. Thank you Marcos!

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

According to Marcos, the battery for my 911 was on backorder, but my car should be ready on Friday. Standby.

When i had a problem with my car they did there best to

When i had a problem with my car they did there best to solve it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely the worst car buying experience ever.

Absolutely the worst car buying experience ever. This is our 3rd Levante, the first and last purchased with this dealer. Bought it in January drove it for an hour then it spent a month in the service department. When we received it back. we had to take it to another dealer for repairs. and its still missing a screw to hold the tailgate plastic in. And now we have a collection letter from our bank for $500 as they screwed up there paperwork. Horrendous!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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l'm extremely satisfied with THE COLLECTION.

l'm extremely satisfied with THE COLLECTION. This is the third car I've purchased from them in 2 years, and the experience has been exceptional every time. The service and attention to detail are incredible. I want to especially highlight two employees who made a huge difference in my buying experience: - Yulyen Marval, who took extraordinary care of me when buying my two Porsches. Her professionalism and kindness are worthy of praise. - Domingo Lopez, who provided spectacular service when buying my new Audi Q8. His knowledge and enthusiasm for cars are contagious. If you're looking for a high-end car dealer, look no further. THE COLLECTION is the best choice. 100% recommended!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, great people, I’ve been buying cars from

Great service, great people, I’ve been buying cars from the collection from the last 13 years, never had any issues

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and support over the past 13 years! We're delighted to hear that you've consistently had great experiences with The Collection. We look forward to serving you again in the future!

Every year i take my mc20 for service.

Every year i take my mc20 for service. I wont take it anywhere else. Erick Guiterez quickly returns my calls and provides great service for my car.

Rating breakdown (out of 5):
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Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Orlando, we're delighted to hear that Erick consistently provides excellent service for your Maserati MC20 at The Collection. Thank you for trusting us with your vehicle year after year! Safe travels!

Eric my maserati service writer was very knowledgeable.

Eric my maserati service writer was very knowledgeable. And went out of his way to help me out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! Eric & the team appreciate your support and hope to see you again next time here at The Collection!

Very helpful and professional.

Very helpful and professional. Repeat customer and more units coming in the future. No hesitation

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting The Collection team with your loyal business! We appreciate your support and look forward to working with you again next time!

On a weekend I sent a request for further info on a Tesla

On a weekend I sent a request for further info on a Tesla I found through another website. Francisco Lasprilla called me immediately, diligently followed up with me on every question. We bought the car and were so pleased with our purchase and their service, especially Francisco's. Today I received the plate and the registration all coordinated by Francisco, who kept me informed on all the steps. This is a wonderful dealership and Francisco was simply superb. Will highly recommend. Thank you so much for all you did for us. Next time (or may be another life) we will stop by to purchase that gorgeous yellow Ferrari. For now, we are very happy with our beautiful and safe Tesla.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sueli & Bruce, we're delighted to hear about your positive experience with Francisco and our team at The Collection! It's fantastic that you're enjoying your Tesla, and we appreciate you recommending us. Whenever you're ready for that yellow Ferrari or any other vehicle, we'll be here to assist!