Ford Country

Frank is now family! I am so pleased with my purchase! Def recommend! Thanks much!

I purchase car in November of 2021, trade Dodge Ram 1500, 2011(Escape Ford). I purchase extended Warranty thru 2027. My engine broke 2025 the extended Warranty does not want to pay for the cost to repair the engine. I need a car to take my father to hospital visit. I purchase another car from Ford Country August 14, 2025 of being hungry of taking car of my parents who are in their 90's who can not drive. I am their transportation. I did get again extend Warranty again. Ford Country still has my Ford Escape did not trade. The Ford Escape is still in Ford Country property but Ford County does not allow me to get my car back. Ford Country Wants me to pay$5.000 thousand dollars and Ford Country is going to say today I abandoned the car which is not true. The service department is saying I gave up my car which is not true. I want the extended Warranty to pay the cost of fixing the engine(Ford Escape). I did not leave by car behind. It is Ford Country words against my words. I am confessing, I am not abandoning by car. I need justice from service Department. I do not need service Department to put words in my mouth, which is not true. I did not abandon my car. I need the car to get fix. I need my car to be running and deliver back to me.

It's a franchise in the service is horrible I bought a vehicle there I bought a Escape Ford in 2021 and in 2022 I had to take it because of the transmission that I had to take it in 2022 because of the battery then I had to take it again in 2023 because I transmission I had to take it again in 2024 because of the tires I literally had to take my car again in 2025 May 15th took it to service and the service Nick told me I had to agree with him did to tear down my engine in order for them to fix it the alternator went the belt went and they said and they said something has to be wrong with your engine so we got to tear it down and then we have to you have to agree with me otherwise or you want to fix your car just agree with me that you'll be responsible for $5,500 but believe me don't worry about it you you got an extension warranty you paid $3,000 $800 for extension $3,800 for $3,800 for extension warranty so don't worry you don't you don't have to pay anything out of your pocket the extension warranty will pay for it it's something is wrong with your engine and here I am in August now they want to charge me for having my vehicle there why would they charge me for having my vehicle if I took it for service they want to charge me for having their park they're saying because I don't come and get it they're saying cuz I don't come and get the vehicle why would I go and get the vehicle if it hasn't been fixed it has to get fixed before I go and get the vehicle so they want to make money they're charging me for having a park there and they want to charge me every day I really believe that the owner does not realize how how they treating me I wouldn't believe that he has that kind of heart that would damage a person by trying to take money and not providing service I wish she could read this and I wish she could get a hold of me and I wish all this could get result

Our experience was Excellent and The County Ford Team Really Worked Hard To Get Us The Price and Monthly Payment We Wanted The Features We Wanted our 2025 Ford Explorer Too Have. Frank Was Kind and A Great Sale Expert will Definitely Shop with The County Ford Team Again In The Future❤️ 🙏🫡. Thank You All From the Receptionist, Saleman Managers and Finance Dept The Delivery Team That shows you The Vehicles Features of your New Ford You All Rock.

Honestly, best dealership that I’ve been to. I’ve been dealing with the sales person Kevin Schwan since 2016 always help me out. I always I was friendly, not not rushing me trying to get me into just anything always put my niece first

Finding a trustworthy doctor, dentist, or car salesman isn’t easy—which is why I always rely on referrals. Kevin came highly recommended by a close friend, and I couldn’t be happier. I just picked up my second car from him, and once again, he worked absolute magic. I was in a tough spot—way upside down on my last purchase—and honestly, I was panicked. Somehow, Kevin made that debt vanish without crushing me on my new monthly payment. It was like watching Criss Angel work a financial illusion, but better—because it was real. If you’re in the market for a car, go see Kevin. Let him work that same magic for you. Stellar service, honest guidance, and a true professional. Highly recommended.

Talked to Frank Luciano the day before, got all the prelims out of the way early. Went to the dealership the next day and met with Frank and he was ready to go. Making for a great experience. Very professional and explained what was taking place through the entire process. Dealership was clean and courteous. Overall great rating and would recommend Frank and Ford Country to anyone and everyone.

Thanks to Frank Lucero For the Excellent Service.He is very Knowledgeable about his job and Great Personality. My Grandson and I are very Happy with his new car.Thank you FORD Dealership. And Thank you for the Delicious meal you provided for us. 👍💕❤️💕👍 Thank you Again

Hey! I'd like to share my FANTASTIC experience with Ford Country and Frank Luciano! He has taken great care of me in 2021 purchase and everyone ekse I've sent his way since. He goes above and beyond, patience, integrity and now like family! PLEASE ASK FOR FRANK you won't be disappointed!

I have to say that Aaron Lawson went above and beyond when dealing with issues on my 85 year old mother's car. He and he staff made sure that she was well treated and taken care of. Their delivery service is top notch as well. I couldn't be happier with their service department. Nice work all!