Bruce Lowrie Chevrolet

Very efficient and professional. I only had a oil change this time, but have bought 4-5 vehicles here and have always had a great experience.

Slow service. Unnecessary repairs recommended. Poor communication. Bruce Lowrie has serviced my 2018 3500HD exclusively other than me changing oil once. Oil changes reported to be 1 hour took no less than 3 hours. On 19 Apr I took my truck in for an appointment to cover recall work. Appointment was made weeks in advance. Truck was delivered 30 minutes early at 7:30am. At 5pm I had not received a call so called for an update. It had not even been looked at yet. Picked the truck up after the work was complete the next day. Prior to picking it up, received a call, “glad you came in because you’ve got two things that would likely leave you in a breakdown situation. Both very big.” Pictures were sent of a MAF connector that appeared to be broken and a dirty air filter that was stated to be “caving in and about to be ingested in to the intake.” The air filter was dirty but not caving in and definitely not abt to be ingested into the intake. They would have had to remove two screws and remove the air filter to give an accurate assessment. Got it myself and replaced it in their parking lot before I left. As for the connector, it was recommended for replacement. It took me 15 seconds to slide the protective cover back on. It wasn’t event cracked or broken. Just slid off. Deceptive? Maybe. Something that could have been handled as the tech inspected it for these additional repair recommendations? Definitely. With the inability to keep a schedule and borderline shady repair recommendations with fear invoking descriptions, my business will be taken elsewhere. I actually drive past a GMC dealer to get to Bruce Lowrie. That will no longer happen as I will never go to Bruce Lowrie for service again.

I was taken care of in a professional manner, and actually saved some money the waiting area was comfortable with water and coffee. Everything went well thank you Abraham Martinez for your help.

I only purchase from this dealer they are awesome they do not have you there all day and they always treat you like family.

Every time I get my oil change I tell the advisor not to rotate my tires and it never fails they do it every time also I just got a brand new transmission on my truck and when I look at what needs to be done on the truck ..transmission was check in red meaning immediate attention so I?m beginning to believe you all are just checking things off the list that really doesn?t need attention M

Went in for oil change. Quick and easy with friendly, knowledgeable staff.

Have had car in 2 times, window control still not repaired. 1 st time said resist it, but still not working. This time no repair made.

They are deceitful because they advertise one price then perform the service at a higher price. But refuse to honor lower advertised price. The offer some xxxx and bull story about the lower prices are for cheap inferior parts that they don't even stock. They will be my only and last option to get vehicle serviced if I ever go there again.

5-star experience and treatment at Bruce Lowrie! Roger, Don, and Scott treated us like royalty. No haggle pricing. Quick response time. Fast service. Genuine kindness. We won?t shop anywhere else next time we need a new Chevy!

Friendly service. I pleasure to be able to depend on my service.