Reviews
Really appreciate service manager Bill Carruthers
Really appreciate service manager Bill Carruthers communicating repair progress over the 2-day job. Excellent job by the mechanic as well. You found me a part that has been very hard to get!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kenny worked really hard to get the deal done!
Kenny worked really hard to get the deal done! Thanks for making that happen for us
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bill Hood’s service department always exceeds
Bill Hood’s service department always exceeds expectations. They treat my vehicles like their own. Great service. Awesome prices. Lu in is the man.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had an excellent experience at Bill Hood!
We had an excellent experience at Bill Hood! Our salesman, Kenny, helped us find the perfect vehicle. He was knowledgeable of the inventory and helped us to narrow down our options. Will definitely buy our next vehicle from Kenny at Bill Hood in Covington!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I'd still recommend Hood although the software update
I'd still recommend Hood although the software update they performed on my vehicle's radio/audio system, at no charge, failed to resolve the problem.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Pleasant buying experience.
Pleasant buying experience. No hassle!! Loved that they met all of my needs to the fullest!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everything was great.
Everything was great. I would purchase here again. Bill was a wonderful sales person and everything was explained in great detail.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to get appointments!
Easy to get appointments! Friendly staff. Very thorough service. Pleasure doing business with them! Fast service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was great people specially Mr.
It was great people specially Mr. Toby with well organized and details in my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, excellent communication, respected our
Great service, excellent communication, respected our time, no nonsense, go See Bill Chaucer. and all the other team members were great too
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car