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Bill Hood Chevrolet

(1,342 reviews)
Visit Bill Hood Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (866) 846-0809 (866) 846-0809
Used (877) 924-2648 (877) 924-2648
Service (877) 772-2403 (877) 772-2403

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Hood Chevrolet from DealerRater.

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Really appreciate service manager Bill Carruthers

Really appreciate service manager Bill Carruthers communicating repair progress over the 2-day job. Excellent job by the mechanic as well. You found me a part that has been very hard to get!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kenny worked really hard to get the deal done!

Kenny worked really hard to get the deal done! Thanks for making that happen for us

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bill Hood’s service department always exceeds

Bill Hood’s service department always exceeds expectations. They treat my vehicles like their own. Great service. Awesome prices. Lu in is the man.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had an excellent experience at Bill Hood!

We had an excellent experience at Bill Hood! Our salesman, Kenny, helped us find the perfect vehicle. He was knowledgeable of the inventory and helped us to narrow down our options. Will definitely buy our next vehicle from Kenny at Bill Hood in Covington!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I'd still recommend Hood although the software update

I'd still recommend Hood although the software update they performed on my vehicle's radio/audio system, at no charge, failed to resolve the problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant buying experience.

Pleasant buying experience. No hassle!! Loved that they met all of my needs to the fullest!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everything was great.

Everything was great. I would purchase here again. Bill was a wonderful sales person and everything was explained in great detail.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to get appointments!

Easy to get appointments! Friendly staff. Very thorough service. Pleasure doing business with them! Fast service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was great people specially Mr.

It was great people specially Mr. Toby with well organized and details in my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, excellent communication, respected our

Great service, excellent communication, respected our time, no nonsense, go See Bill Chaucer. and all the other team members were great too

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.