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Black Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Black Chrysler Dodge Jeep Ram from DealerRater.

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Excellent customer service!

Stopped by the dealership to look at a used vehicle that had been listed on the website. John was walking across the parking lot and stopped to help us out with the vehicle we were interested in. He immediately had it pulled around for us to check out. The vehicle was super clean and very nice. He didn?t hassle us, answered questioned and got us a tag and told us to take it out for a test drive and in the meantime he would pull the numbers and have everything ready for us. He knew we had another vehicle we were going to look at and still helped us 110%. I love the vehicle and new that if the other one didn?t pan out, this was the one. He had the out the door price ready when we returned from the test drive, which was hard not to take up on right then. No crap added in like Other dealerships, admin fees were lower than other dealerships I had dealt with. Even though I didn?t purchase the vehicle we were interested in, due to the other one having a few more options added, I would recommend John Mykonos at Black Automotive to anyone. If and when I look for another vehicle, I will be contacting John first.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Can't even do one thing right

Couldn't even do the most important part right to start. Never got a response from my inquiry.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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great sales man

Ron Wilson sold us 2 cars and he was great will go to him and send others to him he goes way beyond to make sure we were happy with our cars

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

The people are always very friendly and the facility is very clean. My service is always is a reasonable time frame.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Sherry was very nice and took care of us right away in service Dept. And Ron Wilson was our sale rep. he was very kind and took care of us

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Challenger Service @ Black Chrysler Dodge

The Representative was vary efficient, I asked how long it would take to do the service work, and much to my surprise it was completed in45 minutes

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Very friendly, very knowledgeable regarding any issue we have had and prices reasonable. Also very prompt when we have an appointment

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very knowledgeable salesman. Was able to answer a

A great salesman who was very professional, very knowledgeable about the vehicle we wanted, and met all of our needs. George Guy was great!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service adviser

quick and friendly, the service adviser was great. he got me in and out fast. he also offered free coffee

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The people were friendly, the repairs were done quickly while I waited and they were accommodating. The service advisor helped me to get the best deal possible and she was so nice.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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