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Black Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Black Chrysler Dodge Jeep Ram from DealerRater.

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Great service people, very helpful.

The service people were so very nice and helpful. Made a very stressful situation much easier. Great people. I would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Black C.D.J.R. for your repair. We appreciate the opportunity. Safe travels!!

Great Service, salesman nothad to use renta pushy

Friendly sales people, clean vehicles, very organized parking area for vehicles, very comfortable sales area, salesman found the car I was looking for and notified me immediately

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Danny. We hope you are enjoying your new vehicle. Please let us know if we can assist you at any time.

All was clean and frendly

My car came back clean. They also gave me an update on what my car condition. Brakes ,battery,wipers ect ect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review Raymond. We appreciate the kind words, and appreciate the opportunity to serve you.

Great sales staff

Great sales people. Not pushy, listened to my needs. Finance manager was great. Would highly recommend as a new car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Nathan. We appreciate your business.

Great Experience

Everyone was extremely knowledgeable and kind. Everyone took their time to discover what my specific needs and wants were. And took time to address everything in a friendly and professional way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the Kind words Brittany. We appreciate you business and look forward to assisting you in the future.

Service department

Service department did a great job. They are good to their customers and very plied. And I will return for their service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steven, We greatly appreciate the opportunity to service your vehicle. Thank you for the kind words. We look forward to seeing you in the future!

Well ran operation. Would buy a vehicle again !

Just a very smooth and pleasurable experience. Well ran operation. Very pleased. I have a daughter who is going to need a car soon and I know where I will be buying it now. Thanks Blacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Frank. We appreciate your kind words, and greatly appreciate your business. We look forward to helping you and your daughter find the perfect vehicle.

Great service

The appointment was when I wanted it. Sherry Johnson does an excellent job in pleasing me. The Jeep was ready for me to pickup when it was convenient for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Sylvia. It's always a pleasure to see you at the Dealership!

Very friendly staff and very clean facility

Rishawn is very pleasant and very helpful all the time. He is the reason I return. I know I can depend on him for the best car care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Gina. We are always happy to assist you.

2013 Durango service repair

Sherri has been helping me for 10 yrs as a service manager when she worked at the ford dealership. Always been more then helpful and defiantly listens to what I wanted to have checked on my vehicles and not made assumption that I was crazy. She understood what I felt was not right about the vehicle and did her research to fix it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Heather! It is always a pleasure to assist you.