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Fox Kia South

(1,465 reviews)
Visit Fox Kia South
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (616) 773-2389 (616) 773-2389
Used (616) 366-4178 (616) 366-4178
Service (616) 528-1084 (616) 528-1084

Reviews

(1,465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Kia South from DealerRater.

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The staff were very friendly, knowledgeable and helpful.

The staff were very friendly, knowledgeable and helpful. They answered all of our questions and made the purchasing process go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Jill! We’re thrilled to hear that you found our staff at Fox Kia friendly, knowledgeable, and helpful. It’s great to know that we could assist you in making the purchasing process a smooth experience. We appreciate your feedback and look forward to welcoming you back for your next visit! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

Polite, helpful people, clean environment, decent waiting

Polite, helpful people, clean environment, decent waiting area, with coffee, tea, hot chocolate water, popcorn, and nice, clean bathroom. Prompt service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Barbara! We appreciate your kind words about our polite and helpful staff, as well as our clean environment and amenities. At Fox Kia, we strive to provide a comfortable experience for all our customers. We look forward to welcoming you back next time! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

Associate was not pushy in regards to sale.

Associate was not pushy in regards to sale. Helped me find the right option for my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Terrance! We're thrilled to hear that our team at Fox Kia was able to assist you without any pressure and help you find the right vehicle for your budget. We aim to provide a comfortable and supportive experience for all of our customers. We look forward to seeing you again! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

Service advisors definitely wanted to see the service

Service advisors definitely wanted to see the service done right and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! We appreciate your recognition of our service advisors at Fox Kia. It’s great to hear that they prioritized getting the service done right and promptly. If you have any further comments or concerns, feel free to reach out to us. We look forward to serving you again! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

Absolutely everything!

Absolutely everything! Mike Rice was friendly and answered questions for me - sometimes even before I asked them! The entire process was smooth and quick. Even the financing and the paperwork done by Brittany was easy. The entire KIA team made me feel like I was their sister and not just a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Janice! We're thrilled to hear that Mike and Brittany provided you with such friendly and efficient service. At Fox Kia, we strive to make every customer feel like family, and it’s great to know we accomplished that with you. We look forward to welcoming you back for your next visit! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

I was informed when I arrived what would be done and how

I was informed when I arrived what would be done and how long it would take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review, Mark! We appreciate your feedback and are glad to hear that you were well informed about the process and timing during your visit to Fox Kia. We strive to keep our customers informed every step of the way. We hope to see you again soon! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

I'm appreciated the friendliness and the excitement for

I'm appreciated the friendliness and the excitement for me in my vehicle purchase as if employees were happy for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you felt the excitement and friendliness from our team at Fox Kia during your vehicle purchase. We truly care about our customers and their experiences. We hope to see you again soon! Enjoy your new vehicle! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

Sales person took time to show cars and colors available.

Sales person took time to show cars and colors available. Felt I got a decent deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Ronnie! We appreciate you taking the time to share your experience with us at Fox Kia. We're glad to hear that our sales team was able to assist you in exploring our car options and that you felt you received a good deal. If you have any further questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

Scott Williams making our purchase quick and easy.

Scott Williams making our purchase quick and easy. And he tracked down the vehicle from another dealer that had the color we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Steven, for your wonderful review! We appreciate your kind words about our team, especially Scott's efforts in finding the perfect vehicle with the color you wanted. At Fox Kia, we're always here to make your car buying experience as smooth as possible. We look forward to seeing you again soon! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

Your service advisor, Colleen.

Your service advisor, Colleen. She is always so helpful. The repairs were done well and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Ingrid! We're thrilled to hear that Colleen provided you with such helpful service and that your repairs were completed promptly. We appreciate your kind words and hope to see you again at Fox Kia soon! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747