Reviews
Great
They were friendly and they did everything that needed to be done that's all I can say about this subject
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Lester! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Greate Service
Dedication from the dealer. Tried to help me to figure out various options available. The purchase procedure was super easy to follow to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyuhyun, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Best dealership experience in memory !!
The people/staff are top shelf The under promise - over-deliver is refreshing Pricing is surprisingly competitive Dealership amenities are delightful; the wait is pleasant !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrick, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Thank You Fox Service Department
The Service Manager, Mark Hines, was very understanding of our particular situation and went out of his way to help us out with a resolution to a major issue we were having with a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, it’s great to know that Mark provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Easy and enjoyable experience
Lee helped me in the used car sales and it was a great experience. I like that he was helpful but not pushy and made the experience easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving this remarkable feedback, Nichole. We appreciate your comments and are happy to hear that Lee was able to meet your needs. At Fox Kia, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Great service
Good timing and helpful drivers for the shuttle I needed. I feel that I was there just the right amount of time for the service being done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with car buying
Sales person and manager were very friendly, professional and extremely helpful. Very smooth buying process and follow up by Salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Annette, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Kia! If there is anything else we can do for you, please feel free to give us a call. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Great Experience!
Jacob was wonderful, knowledgeable, and it was a low-pressure experience. We felt we received a fair deal and enjoyed the experience. And staff, from Jacob to the finance director (forgetting her name), to the staff who detailed the car, all stayed late to help us go home with it that night. THANK YOU!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Kia. Please feel free to contact us if you have any questions on your new purchase. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Great Service
Excellent service, excellent follow up. Excellent messaging. Took care of my issue. Very helpful and caring. Would use again and highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Van, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Kia! If there is anything else we can do for you, please feel free to give us a call. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Job well done.
Friendly service, was explained to me what was being done when I went for my oil change. And didn't take long waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Fox Kia, we value our customers and we look forward to seeing you on your next visit. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747