Reviews
Chris handled everything like a pro -- from when I drove
Chris handled everything like a pro -- from when I drove in to when the work was completed. Danny (Tech) was also in the pro category, all repaired, everything is good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Fox Kia, Robert! We are delighted to hear about your positive experience with Chris and Danny. We appreciate your kind words and look forward to assisting you again in the future. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
The person in service kept me abreast of each phase and
The person in service kept me abreast of each phase and it was simple. Very courteous staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Ellen! We are delighted to hear that you had a positive experience with Fox Kia. Our team takes pride in providing excellent service, and we're glad that you felt well taken care of throughout the process. We appreciate your feedback and hope to see you again in the future! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Quick service, helpful service technicians who answered
Quick service, helpful service technicians who answered my questions, and the free car wash .
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Susan, for sharing your positive experience at Fox Kia! We're thrilled to hear that you appreciated our quick service, helpful technicians, and complimentary car wash. We look forward to welcoming you back in the future for more exceptional service. Drive safely! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Colleen is such a pleasure to work with.
Colleen is such a pleasure to work with. Both porters who provided transportation from dealership to my home and back to dealership were good drivers, and pleasant to ride with. Repairs were done in a timely manner with no complications. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Laura! We're thrilled to hear that you had a great experience at Fox Kia. We truly appreciate your kind words about Colleen and our porters. It's wonderful to know that your repairs were completed smoothly and on time. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Feel free to share your positive experience with others! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Attention on the car dealership was so good!
Attention on the car dealership was so good! Everything on time and always in communication with me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Oscar, for the kind words and 5-star rating! We're thrilled to hear that you had a positive experience with us at Fox Kia. We always strive to provide excellent service and timely communication. Feel free to reach out if you need anything in the future or if you'd like to share your experience with others. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
The staff was very friendly and the service was done
The staff was very friendly and the service was done promptly and within my needed time frame.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, John, for sharing your positive experience with us. We are thrilled to hear that our staff provided friendly service and completed the service promptly to meet your time frame. We appreciate your feedback and look forward to assisting you again in the future. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Great service and attention from my service advisor!
Great service and attention from my service advisor! She is very knowledgeable and personable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Todd! We appreciate your kind words about the service and attention you received from Fox Kia. We are thrilled to hear that your service advisor was knowledgeable and personable. We are always here to assist you with any future needs or questions you may have. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
I was helped right away as soon as I walked in!
I was helped right away as soon as I walked in! The sales associate was very knowledgeable and friendly and professional. He went through everything step by step and explained everything clearly and did not rush me to understand, and he was very good about answering my questions and my brother's questions too, who was with me. I felt the sales associate wanted to make sure I left with the car that was just right for me! It was a very good experience, and I feel very confident I will have good follow-up service if/when needed with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Christine, for the fantastic 5-star review! We are thrilled to hear about your positive experience at Fox Kia with our knowledgeable and friendly sales associate. We are committed to providing exceptional service and are delighted that you felt well taken care of during the entire process. Please do not hesitate to reach out if you need any further assistance in the future. See you next time at Fox Kia! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
The service desk and the woman that handled everything
The service desk and the woman that handled everything for us when we were there. She explained things clearly and got us a ride to the nearest Panera.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review, Behnje! We're thrilled to hear that you had a great experience with our service desk at Fox Kia. Providing clear explanations and ensuring your comfort are top priorities for us. We look forward to serving you again in the future. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Very attentive, personalized service.
Very attentive, personalized service. They made purchasing a new car quick and professional . I will be back the next time I need a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Stacey, for your kind words about your experience with Fox Kia! We are thrilled to hear that you found our service attentive and personalized. We look forward to assisting you again in the future when you need another car. Drive safely! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747