Reviews
Write a reviewGreat folks. Very responsive
I wanted to evaluate whether to purchase a new work truck or make repairs to my current truck. The dealership provided the a price and financing terms so I could make an informed decision. I told them why I was making an inquiry and they were still very helpful even though they new I might not buy a new truck. Turns out I did not. I have purchased other autos from this dealer, their service is great. When I do purchase a new truck it will definitely be from Ben Eddings.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are happy to provide honest answers and our focus is always on the customers needs. Thank you for choosing Ben Eddings Auto Group for all of your service needs.
Well worth the drive
Well worth the drive. Was looking for a low mileage red Camaro ragtop. Couldn't have found a better deal. Car had super low mileage, in perfect shape. Drove from Van Buren to pick it up. Papers were ready when we got there and we were on our way within 30 minutes. Will definitely return to this dealer. Fast, friendly staff!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Susan, We enjoyed serving you. We try to make the online shopping and purchase seamless. We look forward to serving you for many years to come. Thank you, Team Ben Eddings
Friendly, Fair and Fun Dealership
We've been buying cars from Ben Eddings Auto Group for over 30 years and we have NO complaints at all. We've bought both new and used vehicles, and no matter what you buy, they treat you like a valued friend, like you really matter. The guys and gals in the front office are great. The guys in the shop are great. No complaints.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
D&P, You are a valued friend. We appreciate your amazingly loyalty for over 30 years. It is people like you that make what we do such a joy. Thank you, Team Ben eddings
Best service around!
We have been customers for several years and have always had the best service. To us, they are not just a car dealership but family.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Devito, We consider you to be family as well. We always enjoy getting the opportunity to serve you. Thank you, Team Ben Eddings
Excellent Experience
Jeff Sanders was wonderful to work with during our recent purchase of a vehicle. The entire staff was extremely helpful during the entire process. I would definitely recommend you call Jeff Sanders at Ben Eddings.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mark for the wonderful review. Team Ben Eddings
Why go anywhere else?? The best!
Our experience has always been great with Ben Eddings Auto Group. They treat us like family and always go the extra mile to find what we are looking for and they are always ready to help. Jeff, Todd and Trey were awesome! Jeff thanks for driving to Springfield and going the extra mile. Hannah had a wonderful Christmas!! Ben and Todd always treats us like his family. Thank you so much!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Utah, We are happy you chose our dealership to play a part in Hannah's Christmas. We appreciate your loyalty. Thank you, Team Ben Eddings
Best Folks Around!
We have done business with Ben and Jeff exclusively for years and years. Every person at this dealership is top notch! From the front desk to the service department and beyond-their customer service cannot be matched. They treat me like I'm their only priority for the day when in reality I know they are overrun with so many other customers that think the same thing!! Just can't beat these folks! Hands down they are just the best!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joan, WOW, thank you for such an amazing review. You are a priority to us. We appreciate you greatly. Team Ben Eddings
Great place to do business
Great place to do business. They are there for you after the sale.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gus, We take a lot of pride in the service we offer after the sale. Thank you, Team Ben Eddings
Long time customer
I have been a long time customer of Ben Eddings Auto Group. They have always gone above and beyond to provide superior service. I will always buy from Ben Eddings and would recommend this dealership to anyone.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic
Jeff Sanders was amazing at helping us finding our new truck.
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for giving Jeff a positive shout out!! Team Ben Eddings