Reviews
Write a reviewGMC Terrain
My Brother had purchased a new Terrain for his wife 2 yrs ago. He was very pleased with the auto and when I came for a visit from Louisiana and was looking for a car he suggested Ben Eddings. We found a 2011 Terrain in excellent condition and purchased it. The staff was great. I felt like a valued customer right away. If I were to ever purchase another vehicle I would drive the 400 miles to purchase it from Ben Eddings.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Virginia, WOW!!! We love to get reviews like this. It means so much to us that you would drive 400 miles to purchase from Ben Eddings Auto Group. We appreciate you very much. Thank you Team Ben Eddings
Best experience ever!
After my car was totaled in an accident, I was searching for a replacement. I could not have asked for a better all-around shopping and buying experience. The staff at Ben Eddings are professional and caring. I got a great car at a fair price, and I feel like a valued customer!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vicki, We are so happy you turned to our dealership after your accident. You are very much a "Valued Customer" with us. We look forward to serving you for many years. Thank you
potter equipment
Michael, made the whole process effortless. great experience
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael is a great asset to our auto group. Thank you for your positive review. Team Ben Eddings
Excellent Experience
I was looking for a good late model SUV with low mileage. There was just the vehicle I was looking for at Ben Eddings. This was my first time I had traded vehicle with Ben Eddings, and I found they were very knowledgeable and fair priced. The vehicle was within line with value of all other similar model suv that i had seen on the internet, plus they gave me a fair price for my trade in. A couple days after the trade I was at Ben Eddings and they notice one of the tires had a bad blemish and I had not noticed it. They replaced it with a new tire immediately at no charge to me. That proves to me they are very fair and honest. They are always friendly and know you by name any time you go in. I would definitely recommend them to my friends and family. Plus I will use them again whenever i trade in the future.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jackie & Lisa, We are so happy that you chose Ben Eddings Auto Group.Customer focus is our top priority. We like to treat people the way we want to be treated. Thank you for your review and your recommendations to friends and family. Referrals are the ultimate compliment. THANK YOU Team Ben Eddings
Car repair "Heroes"
While on vacation the air went out in our Buick Enclave. As our car was still under warranty, we contacted Ben Eddings for service. The staff was courteous, friendly and more than helpful! They worked us in, found the problem, ordered the part and the car was fixed within 24 hours with only one extra night spent at our hotel. Thanks so much for the quick service!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we could help you to get back on the road in a timely manner. We appreciate the opportunity to serve you. Thank you, Team Ben Eddings
Excellent Dealership!
Excellent service! I bought my Tahoe from this dealership one year ago. Every person who I have come into contact with has been friendly and accommodating.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Angie for your positive review. We appreciate your business and your review. Thanks, Team Ben Eddings
Ben Eddings GMC
Had the oil changed on my truck/ I have to say it is hard to beat the friendly staff/quick service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jeff. We appreciate your service business.
GMC Sierra 3500
I loved that the owner was willing to come out on the lot and talk to me and deal with me on my trade in and price of the new vehicle. VERY IMPRESSED!!!! I will definitely come back to Ben Eddings again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, Ben Eddings loves meeting and being involved with the customers. We look forward to seeing you again at the dealership. Thank you for your review. Team Ben Eddings
2017 GMC DENALI HD TRUCK
Best customer service we have ever had. Very impressed with the whole dealership. Will recommend to friends and family.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charley & Carolina, Thank you for sharing the positive shopping experience that you had with Ben Eddings Auto Group.
friendly, low pressure service
This was our third experience at Ben Eddings. All of them have been positive. From the first contact with sales (Wyatt) to the paperwork at the end (Tracy), and then the service (Austin), we were treated with respect and assisted in finding a vehicle that satisfied our need within our budget.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you G & B for your review. We appreciate your loyalty to Ben Eddings Auto Group. We look forward to serving you for several years to come.