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Lookout Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Looking for a new truck

The sales consultant I dealt with, Wayne Duris was outstanding. No pressure, answered all my questions to my satisfaction. Still assists me with my questions regarding my truck.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for a SUV

I was treated very poorly. I try to make a deal on the car and I was told if I didn?t have money I shouldn?t be looking for a car.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great buying experience

Salesman Nick was knowledgeable. No pressure. Stayed late on Saturday to finish deal . Nice people.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommend this dealership!

I recently purchased a Ford Explorer from Lookout Ford and my experience could not have been better! Our sales rep, Tracy Merkley, was very efficient throughout the whole process!! He was very knowledgeable about the vehicle that we were purchasing and answered any questions that we had. I would highly recommend this dealership to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2000 Lexus ES 300

Overall great people really nice and helpful would recommend them to anyone thanks lookout ford for all of your help

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience

Chip Lambert made the buying experience quick and smooth! The entire staff was friendly and welcoming.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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16' Explorer

Very pleased with Lee Howell, he has been very helpful, friendly, and not pushy. He was very good! Best I have ever dealt with! We highly recommend him to management and customers.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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15' Mustang

Lee was very helpful and was a good salesman for me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Donley's

They provided excellent service! Were not pushy at all!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for your review! Also, thank you for you and your husband's service to our country!

13' F-150

Jonathan was extremely straight forward and helpful! Chip was super!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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