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Lookout Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2012 Silverado

Internet access on the website was very easy and convenient. Salesmanship was not pushy and friendly and very clear about the sales. The buying process was very stress free and easy.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic dealing with Wayne Very Low Pressure

my wife and i felt immediate comfort with Wayne . No back and forth like other area dealers, will definitely send all friends and relatives. Very refreshing

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review! I am so happy to see that you were COMPLETELY SATISFIED! If you need anything or have any questions, please give us a call. Thank you again for choosing to be a customer of Lookout Ford

Fusion

Erik was very knowledgeable and very easy to talk to. The dealership definitely goes for the best interest of the buyer. They weren't pushy at all.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rose!!! Thank you so much for your review. It was so great meeting you the other day. I hope you are happy with your new Fusion. If you need anything please give us a call.

Fantastic Experience with Wayne Duris

I had a wonderful experience at this dealership. The staff was attentive and helpful. They were extremely cooperative and helped me find the perfect car at the exact price I was working for. I would definitely recommend this dealership to family and friends.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! We appreciate your business and if there is anything that we can do for you, please let us know.

WAYNE DURIS IS PART OF THE FAMILY

LOOK OUT FORD DEFINITELY HELPED ME OUT IN MY CERTAIN SITUATION. WAYNE WAS PATIENT JUST AND UNDERSTANDING OF WHAT I NEEDED. THEIR SERVICE HAS COMPLETELY DONE A 180 IN THE SATISFACTION OF THE CUSTOMER. WAYNE IS NOW AN EXTENDED PART OF MY FAMILY AND WOULD NOT WANT TO WORK WITH ANYBODY OTHER THEN HIM.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Bryan for your review! We greatly appreciate it! We hope that you are enjoying your vehicle!

14' Focus

Everybody worked great with us great! Donn Buck originally helped me! We bought the car pretty much completely over the internet!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Pearson, Thank you so much for your review!!! We really appreciate your business and hope to keep you as a customer in the future as well. We hope you are enjoying your new vehicle!

2015 Mustang

Lee was extremely helpful. The car that I wanted was not on the lot and he actually looked around and found what I wanted! He went the extra mile for me! I would definitely recommend this dealership to a friend.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mini Cooper

Kalynn was the bomb! Mason was a huge help. I would definitely refer a friend to this dealership.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 Fusion

Great service! Wonderful car! I would recommend this dealership to anyone! Chip was great! My boss recommended Lookout Ford to me!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy Experience

We had looked earlier in the year at getting a car for our home here. We came back later and asked for our salesman Erik Swicegood. He helped me find a Ford Focus that had the features I wanted and went over how to work everything with me. Erik and Jonathan Griffin kept the process smooth and quick for us. Would definitely recommend!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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