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Ron Marhofer Nissan

(896 reviews)
Visit Ron Marhofer Nissan
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 466-5470 (866) 466-5470
Used (866) 467-0249 (866) 467-0249
Service (330) 931-3128 (330) 931-3128

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Nissan from DealerRater.

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The best 'first car buying' experience possible!

After visiting multiple dealerships in a week, I am so relieved to have found what I was looking for at Ron Marhofer Nissan. David is the friendliest, most knowledgeable sales person I?ve ever encountered. Not only does he know everything there is about Nissans and electric cars, but he was able to answer all of my questions about the Toyotas I was considering and how the Camry compared to similar cars on the market. Even though it was almost closing time when I decided to purchase the car, David and Chris from Ron Marhofer Used Cars stayed with me until the very end to make sure I understood everything about financing, insurance, and warranties. David let me move at my own pace, gave me plenty of time to consider my options, and answered all of my questions making my first car buying experience as stress-free as possible, which is everything I could have asked for and more. He is a great guy and a pleasure to work with! I would highly recommend him and the Ron Marhofer Nissan Dealership to anyone looking for their first (or next) car!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for trusting David, Chris & the rest of the staff with your first car purchase! We appreciate your business!

It was a terrific experience!

My son-in-law was helping me make a deal for a new leased car, as my car was due in by October. It was a Nissan Rogue and I loved that car. Brad Klostzly was the salesperson that worked with us. His personality is very positive, always has a smile and doesn't try to rush you. I told my son-in-law to take over, my only specification was that I be able to get in and out of it with ease. He worked with Brad and they surprised me right before my birthday (a month early). He got me to the showroom on the pretense that he had a couple of cars he wanted me to see. When I walked in there was a BIG Happy Birthday sign on the window, my daughter was there and Brad had all available staff singing Happy Birthday to me. It was such a special surprise, a Brilliant Silver 2016 Nissan Rogue. I am over excited, a few changes but not too many for someone my age. Your service department, which is also special, introduced me to Brad at a service call, he gave me Brad's card and brought him over to meet me. I gave the card to my son-in-law and the rest is "pleasant history". I would recommend Brad Kloetzly to anyone who is looking for a Nissan. He was great.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jordis, Happy birthday from all of us at Ron Marhofer! Thanks for sharing the details of your experience with Brad, we appreciate your business! Enjoy your Rogue!

Great customer sevice.

Dave Seymour, the salesman, was a pleasure to work with. He responded promptly to my inquiry about a vehicle. He met me on a Sunday afternoon to let me see the vehicle. The finance procedure was quick and painless. Everyone on the premises was friendly and accommodating. I will be back to buy another vehicle in the future. If you are in the market for a new or used vehicle, be sure to visit them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Randy, Thank you for sharing the details of your experience with Dave! We appreciate your business & look forward to serving you again in the future!

Best Nissan Dealership Experience

I just leased my 5th vehicle from Marhofer Nissan and the process is always neat, clean, quick and concise with no haggling or high pressure. I worked with Josh and he always emailed or called me right back, always kept his word, and made the entire lease experience of my sons new Nissan perfect. I highly recommend Josh and the entire Marhofer Nissan family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, Thank you for your loyalty! We appreciate your business! We hope your son enjoys his new Nissan!

Dave was excellent!

My wife and I just purchased a new Sentra from Dave at Marhofer Nissan. The entire process was informational and enjoyable. Dave went over every vehicle that we had an interest in, showed us all the different incentives and payment options, and worked hard to make sure we were happy. The whole process was enjoyable and Dave worked hard to earn our trust and get us the best deal he could.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason, Thanks for sharing the details of your & your wife's experience with Dave! We appreciate your business! Enjoy the Sentra!

Great experience!

My salesperson Davon Sumser was excellent. I did some research before coming in, but I was still unsure about what I wanted. I test drove 4 cars , the one I purchased (2013 Mazda) twice. Davon gave me helpful advice and respected my budget. He was patient and there was no pressure. I think I got a good car for the best price I've seen. An overall terrific experience!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing the details of your experience with Davon! We appreciate your business! Enjoy your Mazda!

The best place to buy a car in Cuyahoga Falls!!

I recently purchased a 2013 KIA SOUL from this Dealership. I was nervous about buying a car because so many people over the years gave me a bad impression about car salesmen. Bradley Kloetzly of Ron Marhofer Nissan came to my rescue. He made the buying process so easy and I was completely at ease. He was helpful and not pushy. He listened to what my needs were and recommended the right vehicle for me. I am extremely happy with my purchase and with the people at this dealership. I will recommend them to anyone looking for a New or Pre-Owned car. Thank you Lisa Terrio

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lisa, Thank you for sharing the details of your experience with Bradley! We appreciate your business!

Fantastic Salesman - NOT Mr. Pushy - Ask For Josh!

Josh Henderson was a very helpful salesman. He wasn't Mr. Pushy like other dealerships, Josh was very transparent and he understood my needs and was able to put me into the right vehicle. After I purchased the Kia I noticed a scratch on the side of the car, right away Josh had someone fix the scratch. Little things like that are reasons I will recommend this dealership to others and the professionalism they demonstrated.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matthew, Thank you for sharing the details of your experience with Josh! We appreciate your business! Enjoy your Kia!

Awesome truck-buying experience

I had been searching for a new or slightly used Nissan Frontier for quite a while and had visited several dealerships. It wasn't until I visited Ron Marhofer Nissan and was greeted by salesman Michael Patterson that I knew I was in the right place to purchase. Mike did everything in his power to make sure my wife and I had a pleasant experience. He answered all of our questions honestly and he treated us with dignity and respect. We ended up buying a new 2016 Frontier at a great price, and everything from the test drive to the trade-in negotiation to the signing of paperwork was a positive experience. I would definitely recommend Ron Marhofer Nissan and Michael Patterson to any of my friends looking for a Nissan.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing the details of your & your wife's experience with Michael! We appreciate your business! Enjoy your new Frontier!

Used Van Purchase

Got a great deal. Gave me the best price. Fixed a couple defects before delivery.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kara, Thank you for taking the time to review us! Enjoy your van!