Reviews
Excellent Dealership for Buying a Car
November 1, 2016 Visit to Ron Marhofer Nissan: Buying a 2013 Used Nissan Rogue was very easy even though I live in Pennsylvania about 2.5 hours from this Cuyahoga Falls dealership. After a preliminary phone call, salesman Brian Wells went out and personally checked over the used Nissan on the lot and phoned me with a very accurate and honest evaluation of the vehicle prior to me making the 2.5 hour drive. Once arriving at the dealership, Brian, Mike (the used car manager) and the finance employees were extremely knowledgeable and friendly to me. I received a fair price on my old car trade-in, Brian was super knowledgeable on the Nissan Rogue, and within a three-hour period I took a test drive, traded in my old vehicle, agreed on pricing, did the financial/legal paperwork and drove home with a very nice 2013 Nissan Rogue. The dealership facilities and offices were very customer-friendly and modern. A special thank-you to Brian and in the future, I will buy another vehicle at Ron Marhofer Nissan in Ohio. Another advantage: seems like car prices are lower in Ohio than in Pennsylvania so I will be a repeat Pennsylvanian customer here.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ralph, Thank you for making the trip! We appreciate your business & look forward to serving you again in the future! Enjoy your Rogue!
Awesome!!!
I recently bought a rogue from Marhofer Nissan and it was a refreshing experience. CJ did a wonderful job and I could not be happier. I am really glad I went to marhofer nissan!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business! Thanks for the review! Enjoy your Rogue!
2017 Nissan Armada Purchase
Best car buying experience...ever! Mike and Dave worked very hard to find the exact new Armada I wanted! Quite a task since they just came out. I'm already recommending my friends to go to your dealership. Keep up the great work!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tim, We are so glad you enjoyed your experience with us! Thank you for your business! Enjoy your Armada!
Excellent staff
The place is spacious and they have flat screens every where. The people working there are all very nice. My wife and I visited five different dealerships before finally coming to this one. They are not sales people. They are not pushy and they don't get paid on commission. Very easy buying a car and unlike some other dealerships I was able to get a 60 month lease.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, Thank you for taking the time to write a review! We appreciate your business! Enjoy your lease!
Great Experience
I just leased a 2016 Rogue and I couldn't be happier! CJ, Brian, and Michaelle made the entire transaction a breeze. Everyone involved was friendly, knowledgable and truly seemed to love what they do. Thanks again for a great car buying experience!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, Thanks for the review! We appreciate your business! Enjoy your Rogue!
My new used Town and Country van
I just purchased a used Town and Country van, a 2013 in excellent condition. We had just gone to the dealership "to look," but were really impressed by this particular vehicle, and we ended up purchasing it the same night! We worked with Kyle Grimes, who could not have been more helpful, professional and courteous. He really took into careful consideration our functional and budgetary guidelines, and, w/no pressure whatsoever, assisted us in a satisfactory purchase of my like-new van. I liked him personally and respected his expertise. Great sales associate, and a great new vehicle!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barbara, Thanks for sharing the details of your experience with Kyle! We appreciate your business! Enjoy your Town and Country!
Great experience buying from C. J. Gran
I just got back from Ron Marhofer Auto Family in Cuyahoga Falls. We had a great buying experience with C.J. Gran again. He made me very comfortable driving away in my new car. I think this is the 4th car we have bought and had C. J. Gran as our sales guy every time. He is a 10 out of 10 for sure. Not only did he make sure all the paperwork was ready, he went over every detail of car and programmed my phone for me. Would highly recommend him to anyone who is looking for a car. It was worth the drive from Medina.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, Thank you for your loyalty to CJ & Ron Marhofer Auto Family! We appreciate your business! Enjoy #4!
Salesman
I wanted to buy 2 Nissan leaves today but after conversation with Mike I have changed my mind. Mike has no respect to people with an accent and he was very rude to me so I and up going to Bedford Nissan. Thanks Mike I would never ever do business with Ron Marhofer again.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We have been unable to find a record of your visit to our dealership. Can you please send your name & phone number to leeann@marhofer.com so that we may speak with you directly?
Great experience!
I recently bought a Nissan and was planning on looking at many different vehicles including different Nissan dealers. I went to Ron marhofer nissan and I was met by CJ who was patient and knowledgeable. After sitting with me he found the perfect vehicle that met my budget and I didn't have to negotiate to get a great deal. It was awesome and I was super impressed. I wound up buying without shopping further and I couldn't be happier. Thanks CJ
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry, Thank you for sharing the details of your experience with CJ! We appreciate your business! Enjoy your Nissan!
Awesome
Thanks to CJ gran for a great buying experience. He made it easy and very pleasant.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cary, Thanks for the review! We appreciate your business!