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Ron Marhofer Nissan

(895 reviews)
Visit Ron Marhofer Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 466-5470 (866) 466-5470
Used (866) 467-0249 (866) 467-0249
Service (330) 931-3128 (330) 931-3128

Reviews

(895 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Nissan from DealerRater.

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Excellent service!

No hassle! Fast! Friendly! Honest! Kyle Grimes was excellent. He treated me as if my used car purchase was the most important sale he has ever made. I highly recommend Ron Marhofer for a car purchase. Everyone was pleasant, polite and very helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was our pleasure to serve you! Drive safely!

Excellent Car Buying Experience

First let me say, we started our Car Buying process off at Vandevere. We had a very bad experience with them. They didn’t care for us so we took our money elsewhere. We went to Marhofer and were blown away with their customer service, willingness to work with us to find the right car, and patience. Our sales partner was Brian Wells. He was great. Our finance person was Michaelle Schondel. She was great. We will continue to buy cars through Marhofer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our dealership! We appreciate your business & look forward to the opportunity to serve you again in the future!

Went back in 2wks for a new car for me!

Seriously, hands down the best dealership we have ever dealt with. We bought a Jeep Grand Cherokee for my husband. I spotted a Jeep Patriot for me but wasn’t really in the market. I kept my eye on it and went back in under two weeks. Super easy process with my trade in and purchase. In and done in less than 2.5hrs total. Painless transferring and loan process. Fair trade in with exactly what we expected. And again, went for the same sales man, Kyle Grimes because he’s so professional, to the point, courteous and patient. They’re prices reflect the best around because they can keep things low with all the return business that comes back. I’m recommending Marhofer to everyone.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation! We appreciate your business! We hope you & your husband enjoy your Jeeps!

Very easy experience

Josh and Nate made the whole purchasing experience easy. Both were professional and knowledgeable. Would highly recommend. Both went above and beyond to meet our needs. Having the price available up front was very helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation! We appreciate your business! Drive safely!

Good experience very professional

Helpful and upfront on the car and services the overall experience was good. Sales to finance, they help make the experience a positive one from start to finish

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
4.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was our pleasure to serve you! Drive safely!

CJ is the best

Working with CJ at Ron Marhoffer Nissan was the best, easiest, most hassle free car buying experience. I would absolutely recommend buying tour car from CJ at Ron Marhoffer Nissan in Cuyahoga Falls. There was no run around no hidden fees, everyone was very upfront about everything. I wasn’t uncertain or uncomfortable about anything and new I was getting the best deal. Thanks CJ at Ron Marhoffer Nissan Cuyahoga Falls

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words & recommendation! We appreciate your business!

Excellent

CJ treated us like a true friend would , this is the second vehicle we have leased from him. It was great both times. I will recommend Ron Marhofer Nissan to all my friend.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review & recommendation! We appreciate your loyalty & your business! Drive safely!

Happy Nissan Owner

Great overall experience. My only complaint is that two days later my car needed a part (an upgrade) and the part is not in stock anywhere in the USA....it's on back-order. Sure would have been nice if they had told me this!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We apologize for the inconvenience! Thank you for your kind words & business! Drive safely!

Easy purchase

C.J. has sold my parents a few vehicles and came recommended. Super friendly and absolutely no pressure to buy. The rest of the staff was very hospitable as well and got us through the purchase process pretty quick.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was our pleasure to serve you!

Professional and courteous

Brian the sales manager and Bev with internet sales were both prompt and worked the sale of a newer Kia over email and the phone. Excellent communication skills and no hidden surprises on today’s delivery. We would buy from both of them again in the future. Thanks for the enjoyable experience to the both of you. Johanna and Ràmo

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was our pleasure to do business & we look forward to the opportunity of serving you again in the future!