Autopom! Review: Is It a Trustworthy Extended Car Warranty Provider?

By Kiah Treece

Autopom! is a leading extended car warranty services provider that offers several auto protection plans for a broad array of vehicles. Established to shield vehicle owners from the financial strain of sudden repair expenses, Autopom! is recognized for its range of coverage and commitment to customer satisfaction.

Tailoring its services to cater to varied customer needs, Autopom! offers a range of plans, from Powertrain Plus to the high-level Exclusionary plan that’s most similar to a factory warranty. With its focus on providing peace of mind and affordability, Autopom! emerges as a reliable choice for extended car warranty services — especially if you have a high-mileage vehicle or rely heavily on your car for daily commuting. 

Read on to learn more about what Autopom! offers and whether it’s a trustworthy extended car warranty provider.

Autopom! Pros and Cons

Is Autopom! Worth the Cost?

In the competitive market of extended vehicle warranties, Autopom! stands out due to its round-the-clock roadside assistance and wide range of repair solutions. The company provides various coverage options that can fit most budgets, optional add-on coverage and generally positive online reviews. 

If you have a high-mileage vehicle or depend significantly on your car for your daily commute, the risk of sudden repair expenses is high. Autopom! ’s plans, from its Exclusionary option to its basic Powertrain Plus offering, provide a customized shield against potential financial strains. Moreover, the company’s reputation for transparency and commitment to customer satisfaction highlight its reliability as a provider of vehicle protection plans.

If Autopom! doesn’t meet your needs, consider the best extended car warranty plans to find coverage that does. 

What Does Autopom! Cover?

Autopom! doesn’t publish a complete list of covered components online, so you must contact the company for additional information. In general, the company’s most basic plan covers basic electrical items and essential components in the vehicle’s engine, transmission, drive axle and air-conditioning systems. The Mid-Level plan also covers components in the steering, braking and electrical systems.

Autopom’s most extensive plan assumes coverage for all vehicle parts except for a list of exclusions the company doesn’t publish online. The exclusions list includes but is not limited to maintenance, batteries and other consumable items.

What does Autopom! not cover?

Autopom! doesn’t publish a complete list of what’s not covered by its extended warranty plans. Like other extended warranty companies, though, Autopom! plans don’t cover preexisting conditions. The company’s most robust plan also lacks coverage for maintenance and consumable items like batteries and tires. That said, tire protection may be available to cover damage from potholes, nails and other hazards. 

In general, extended warranty coverage typically doesn’t include: 

• Preexisting conditions
• Normal maintenance items
• Damage resulting from collisions
• Loss caused by negligence
• Theft and vandalism
• Environmental damage

Autopom! Warranty Plans

Autopom! offers three main plans to meet a range of coverage needs. Coverage is available nationwide, though only mechanical breakdown insurance is available to California drivers. Autopom! ’s plans include rental vehicle assistance, nationwide breakdown coverage and 24/7 roadside assistance. Autopom! offers the following plans:

• Powertrain Plus: This plan covers the essential components of your vehicle’s powertrain, including the engine, transmission, drive axle assembly and air-conditioning systems.
• Mid-Level: The Mid-Level plan covers the powertrain components and major systems such as steering, brakes, air-conditioning and electrical systems. Consider this plan if you want more comprehensive coverage without breaking the bank.
• Exclusionary: This is the most comprehensive plan offered by Autopom! and covers almost all mechanical and electrical components of your vehicle. This is an excellent option if you want peace of mind and coverage most similar to a manufacturer warranty.

Autopom! mileage limits

Autopom! doesn’t publish its maximum mileage limits online. Instead, you must contact the company to determine whether your vehicle qualifies for coverage. For that reason, it may be best to consider one of the best used-car warranty companies if you have an older vehicle.

Autopom! waiting period

Autopom! customers are subject to a 30-day and 1,000-mile waiting period before coverage takes effect. This period is standard among most extended warranty companies. It protects the company from conditions that existed before purchasing coverage. That said, the length of the waiting period may differ based on your vehicle and plan. For example, your waiting period may be 60 days and 500 miles, 90 days and 200 miles, or 30 days without a mileage requirement. 

Autopom! claims process

To file a claim, take your vehicle to a licensed repair facility and inform your service advisor that you have an Autopom! coverage plan. Provide the facility with your contract number, which you can find on your wallet card and the inside cover of your coverage booklet.

Next, ensure the repair facility knows it needs prior approval on any repairs. This means that they will need to contact the Autopom! claims administrator before proceeding with any repairs. Once the repair facility obtains approval, they can proceed with the repairs. After completing the repairs, the repair facility will submit the claim to Autopom! for reimbursement.

There’s no ability to file claims online or through a mobile app, and it’s unclear whether Autopom! handles claims internally or works with a third-party administrator. That said, you can contact the Autopom! Customer Advocacy Program at any stage of the process for assistance.

Autopom! customer satisfaction

Autopom! has overwhelmingly positive customer reviews on Trustpilot, with a 4.4-star rating based on 264 customer reviews. The Better Business Bureau has given Autopom! an A+ rating, and the company has a 4.33-star rating based on 24 customer reviews. Complaints are primarily related to limited coverage and poor experiences with customer service. 

Autopom! offers a money-back guarantee that allows you to cancel your plan if you’re not satisfied with coverage. This period is typically 30 days but may be as long as 60 days in some states. You can also cancel after the money-back period and receive a prorated refund.

Autopom! customer service

The company’s offices can assist with quotes or other questions via phone Monday through Friday from 9:00 a.m. to 5:00 p.m. PT. However, you can also contact a service agent via email. Roadside assistance is available 24/7 via a toll-free 800 number and the Autopom! Customer Advocacy Program is available throughout the claims process.

Autopom! Alternatives

While Autopom! offers robust coverage options and driver benefits, several providers have emerged as worthy alternatives to the company’s vehicle protection plans. Here’s what you need to know about a few top alternatives, Endurance, CarShield and Carchex.

• Endurance: Endurance provides a variety of plans to suit different needs and budgets. Their coverage options range from affordable plans for older vehicles (Secure Plus) to comprehensive plans like Supreme. California residents can also opt for mechanical breakdown insurance. Additionally, customers enjoy a complimentary one-year Elite Benefits package, which includes benefits like key fob replacements, roadside assistance and comprehensive tire coverage. These additional perks enhance the value of the standard warranty coverage.
• CarShield: CarShield distinguishes itself through its flexible offerings consisting of eight plans, including coverage for motorcycles, ATVs and electric vehicles. These plans vary from basic powertrain coverage to an extensive plan comparable to a manufacturer’s warranty. Furthermore, CarShield provides specialty coverage with its Aluminum plan, encompassing a wide range of electrical and computer-related issues.
• Carchex: Carchex provides a range of coverage options, starting with the Powertrain plan and extending to the exclusive Titanium plan. Additionally, they offer Extra Care coverage that safeguards components beyond the powertrain, such as the electrical, steering, suspension and braking systems. Carchex collaborates with over 30,000 repair facilities across the U.S. and holds an A+ rating from the Better Business Bureau.

Learn more about the best car warranty companies to choose a plan that’s right for you. 

Autopom! Extended Car Warranty FAQ

Is Autopom! worth it?

Based on its comprehensive coverage options, nationwide breakdown coverage and 24/7 roadside assistance, Autopom! appears to be a worthwhile investment for many car owners. However, the individual value may vary depending on your vehicle and financial situation. Always consider your specific needs when evaluating warranty providers.

How does Autopom! work?

Autopom! provides vehicle protection plans — also known as vehicle service contracts — that cover repair costs for various mechanical and electrical components of your car. When repairs are needed, you take your vehicle to a licensed repair facility and provide your coverage details to the technician. After obtaining approval from Autopom!, the facility completes repairs and submits the claim to Autopom! for reimbursement.

Is Autopom! available in California?

Autopom! is available in California. However, the company offers mechanical breakdown insurance for California drivers — instead of vehicle service contracts.