2009-2015 Audi A4, A5, A6, A7, Q5 Steering Column Issue
Vehicles affected by service bulletin:
- 2009 Audi A4
- 2010 Audi A4
- 2011 Audi A4
- 2012 Audi A4
- 2013 Audi A4
- 2014 Audi A4 (VINs N000001-N004046 and A000001-A001135)
- 2010 Audi A5
- 2011 Audi A5
- 2012 Audi A5
- 2013 Audi A5
- 2014 Audi A5 (VINs A000001-A002235)
- 2009 Audi Q5
- 2010 Audi Q5
- 2011 Audi Q5
- 2012 Audi Q5
- 2013 Audi Q5
- 2014 Audi Q5
- 2015 Audi Q5 (VINs A000001-A127524)
- 2012 Audi A6
- 2013 Audi A6
- 2014 Audi A6 (VINs 000001-108214)
- 2012 Audi A7
- 2013 Audi A7
- 2014 Audi A7 (VINs 000001-108214)
The problem: Owners of these vehicles report a rubbing or squeaking noise emanating from the steering column when turning the steering wheel slowly. The noise intensifies as the vehicle is driven, especially in hot weather. This comes from the sealing sleeve/steering column opening in the firewall. Insufficient lubrication of the intermediate steering shaft in the area of the steering sleeve opening is the cause of this noise.
Corrective action: Technicians will spray a special lubricant on the intermediate steering shaft while adjusting it, making sure a tight fit is maintained. If the noise persists after performing this operation, techs will replace the intermediate steering shaft.
Warranty info: This repair is covered under the new car limited warranty or, if applicable, the certified pre-owned warranty. If an extended warranty is in place and the factory warranty has expired, the repair might be covered under that warranty.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s eligible for repairs under this service bulletin. You can call Audi directly at 800-822-2834 or NHTSA at 888-327-4236. Reference TSB No. 481566.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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