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2020 Ford Explorer consumer reviews

$32,765–$34,765 MSRP range
side view of 2020 Explorer Ford
(263 reviews)
79% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.5
  • Performance 4.4
  • Value 4.2
  • Exterior 4.7
  • Reliability 4.2
Explore the 2020 Ford Explorer
Shop the 2020 Ford Explorer

My dream car. I’m so happy!

This car meant my needs. Have great leg room. Beautiful color. Inside and out. Has more then one charger sort. Work out great for my family

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Purchase of 2020 Ford Explorer ST

Very satisfied with everything that the Explorer has for options & body style. The ST package makes the Explorer fun to drive, especially when you use the Sport package.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I enjoy all the features

Wonderful road car. Love the advanced features especially adaptive speed control.works well for my golf clubs. The land stability feature hugs too closely to the left edge.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great vehicle!

This car met all our needs for the whole family. Plenty of leg room, luxurious seating. Informed my salesman if my expectations and wants and it was fulfilled to the fullest.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Problems after 2000 miles

Have driven my 2020 Explorer Limited for 2 months and 2000 miles and while driving on the highway the dash lit up like a Christmas tree and slowed to a crawl. I had to call for roadside assistance and be towed to my dealership. Received a loaner (Fusion) but am worried about all the bad reviews I’ve read of others with the same problem. Hopefully it can be fixed but if it continues to break down I will be after Ford to replace this vehicle under the lemon law.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 3.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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sleek SUV with great power

I like the up to date technology, the sleek design, and the power this SUV gives. It has an abundant amount of room for traveling and shopping with other people.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Nice vehicle but could be better.

This car is nice but would have liked to had the option of not been required to have the 3rd row seating. Never used and even though the seats folded down, they were a waste and took up some space. The care wondered down the road. Always have to work the steering wheel. All of my other Fords and my wife's Subaru Outback, you just point it in the direction you are going and it steers easy and stays where it is supposed to. The fuel economy is not good. I traded it for a 2020 Ford Ranger and the Ranger is so much more economical overall. Just a few things made me not want the car. Was expecting more.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Candy Apple Red

We have only have had our 2020 Explorer a month and about 1,000 miles. It rides nice, comfortably seats 7, and very satisfied so far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Love my 2020 explorer

The car has met all needs thus far. it's comfortable, reliable, beautiful and drives wonderfully. I love it so far. Hopefully it won't be a different story here within the next year and it stays just as reliable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Ford Explorer

This car met all my requirements I test drove it and immediately fell in love with it I love all the features it has definitely recommend

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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