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Barton Ford Suffolk

(164 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–5:00pm 8:30am–4:00pm
Sunday Closed Closed
New (866) 536-8375 (866) 536-8375
Used (877) 369-9513 (877) 369-9513
Service (866) 750-3945 (866) 750-3945

Reviews

(164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Now is the time for all good men to come to thevaid of

Now is the time for all good men to come to thevaid of their country

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wanted to find me a Good use truck Low mileage clean

Wanted to find me a Good use truck Low mileage clean chase The salesman chase Did a fantastic job Will definitely be going back to him.Thank you for all You did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Saw vehicle on website.

Saw vehicle on website. Called to see of pn lot. Randy, salesman called back within 10 minutes & said car would be there that afternoon. Very efficient & professional, bought vehicle & took home that day. Highly recommend Barton Ford & Randy Bailey, salesman. He answered all questions & showed us how to work everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service department of anyone I know.

Best service department of anyone I know. The one and only that I trust 1000%. I can’t even say that about my own doctor! I know they will be honest, fast and forthright every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Barton Ford really has a down home appeal.

Barton Ford really has a down home appeal. They are not a high pressure sales team. They give you the time to decide what you really want. My sales agent was Chase Silver. He was very helpful and knowledgeable. Also Tracy , the general manager, put my mind at ease with regards to my car payment. I have really enjoyed my 2024 Ford Edge! And I would recommend them to my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. They went beyond normal to repair a flat tire without a scheduled service date. Katie was extremely pleasant and responsive to our needs. Thanks for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Blake in service is great to deal with.

Blake in service is great to deal with. He was determined to find a resolution to the problems I was having with my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service I had the dealership manager Tracy

Great customer service I had the dealership manager Tracy personally assist me getting the help I needed she drove my vehicle in gave me and my son a gorgeous smile staying we going to take care of you and they did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got a quick oil change and state inspection for about

I got a quick oil change and state inspection for about $30. No hassles, no problems and no delays. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was great.

My experience was great. Kaiti was my service advisor and she did an amazing job at explaining everything to me. Everyone in the service department looked happy like they enjoy doing their job. Not like at some other places that I’ve been where everyone looks miserable being there. Will definitely keep coming back to Barton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.