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Barton Ford Suffolk

(175 reviews)

Reviews

(175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barton Ford Suffolk from DealerRater.

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Barton Ford is an easy to get along with, professional

Barton Ford is an easy to get along with, professional dealership. Good service department. Friendly, knowledgeable salespeople.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very efficient, handled issue with my truck quickly,

Very efficient, handled issue with my truck quickly, shuttle service was awesome. Was able to make a online appointment on Sunday for following morning. Service rep communicated threw the whole process , no surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant visit.

Very pleasant visit. The appointment was in a timely manner. Everyone was so nice and informent..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Great service! Great staff and the Sales manager Matt was exceptional! Though they didn’t have what I was looking for mad sure to earn my business and that was greatly appreciated!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the best dealership we have ever dealt with.

This is the best dealership we have ever dealt with. Service always done in a timely fashion and the customer service is always great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve dealt with Barton since 1998 first with a bronco and

I’ve dealt with Barton since 1998 first with a bronco and now a f150. Service staff and sales staff always excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

An awesome group working the service department.

An awesome group working the service department. They get your vehicle in and complete the service in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We went in today to test Drive a Ford Expedition after I

We went in today to test Drive a Ford Expedition after I requested it be brought from the Virginia Beach dealership Beach Ford. Once we were done test driving the vehicle we sat down with our amazing salesman Randy and began talking number and extended warranty. He reenters the room upset and stated that the vehicle was sold be another sales associate. Very unprofessional and hurtful to a fellow collogue. We were returning customers but more than likely we will go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were very professional from the time I pulled in to

They were very professional from the time I pulled in to the quick service to get me out of there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easiest call buying experience.

Easiest call buying experience. Have bought 15 new cars. By far the easiest of all cars bought. Thank you for such an easy and fair experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.