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Barton Ford Suffolk

(164 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–5:00pm 8:30am–4:00pm
Sunday Closed Closed
New (866) 536-8375 (866) 536-8375
Used (877) 369-9513 (877) 369-9513
Service (866) 750-3945 (866) 750-3945

Reviews

(164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Randy knows his job very well.

Randy knows his job very well. He got me in and out no problems. Ray

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Clean waiting Area.

Very Clean waiting Area. Friendly staff. I was in and out in a great time frame. I would highly recommend this Ford Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Started dealing with Barton Ford when we moved to Suffolk

Started dealing with Barton Ford when we moved to Suffolk in 2009. Since then between the wife and I we have purchased five vehicles. Sales have always been great no hassle. The service department is why I continue to use Barton Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and very professional, courtesy,

Excellent service and very professional, courtesy, polite, eager to help out, knowledgeable for entire staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Barton made a prompt appointment at our request and

Barton made a prompt appointment at our request and serviced our vehicle as was needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chase was great.

Chase was great. Made it smooth and easy enough to do on vacation to get a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My 13 Ford Exp needed new transmission.

My 13 Ford Exp needed new transmission. Covered by my Ford Extented Warranty. Start to finish in only 15 days, very efficient, great staff. Barton Ford has won my loyalty for future service & my next vehicle shopping. Thank you, Barton Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve purchased several vehicles from Beach Ford Suffolk,

I’ve purchased several vehicles from Beach Ford Suffolk, and knowing several folks that are still there (some more than 20 + years), makes it a no brainer. I gave my sales agent (Chase Silver), quite a challenge, and he was up to the task. I drove home that day in a 2024 F-250, and couldn’t be more satisfied. I highly recommend Chase to anyone looking for a vehicle, and you’ll get a hard charging, “never say die”, professional. The automation experience in finance, is worthy of note! I’ve never had a deal get me out the door that fast, AND it was kind of cool signing almost everything electronically. Well done Beach Ford Suffolk! You made the trip from Elizabeth City, well worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant, easy check in.

Pleasant, easy check in. Comfortable waiting area. Overall courteous workforce. Wait time was a little excessive for oil change and tire repair. 4 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Great service! Work completed on time! Friendly and helpful staff! Only recommended what I require!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.