Chevrolet of Culver City

I inquired about a vehicle. I requested photos. Multiple staff members reached out to me and no one ever forwarded emails. Then the car was suddenly “not in inventory” terrible customer service.

I had a really great experience working with Brenda today. From the moment I walked in, she was welcoming, professional, and genuinely focused on helping me find the right solution—not just making a sale. She took the time to answer all my questions, explained everything clearly, and made the whole process feel smooth and stress-free.

Mike took really good care of us. It was a great experience! We are very grateful!

Great service! My experience at Culver City Chevrolet was amazing thanks to Brandon Villegas. He was super helpful!

It was a WASTE of time. The car was not ready for test drive. Battery needed charging. My time is precious.

I had an amazing experience working with Brenda. She found exactly what I was looking for and even drove 2 hours to get the vehicle in the exact color and engine type I wanted. She was patient, transparent, and made the whole process smooth from start to finish. The manager, Sami, was also great and made sure everything went perfectly. Thank you both for the outstanding service!

Actual prices are 2k to 3k higher than advertised. I would consider that to be false advertising. They said it is disclosed in the small print. All other car they showed me had salvaged title. They also try tell me that salvage title was not a bad thing. Needless to say, I could never trust a dealer like this!

I am disappointed in the lack of customer service at Culver City Chevrolet. I took my car to Culver City Chevrolet on Monday February 16, 2026 in the morning. I called Alonso twice to get an update on my vehicle. Alonso Herredia could not tell me the main issue with my vehicle and I noticed the mileage was changed. I picked up my vehicle two days later with the SAME issues. VERY Disappointed with the lack of Customer Service.

I am formally submitting this complaint regarding my experience on February 2, 2026, concerning the 2022 Mercedes-Benz GLE 350 (Stock #P50645). While I would like to acknowledge that salesperson Abdel Rezk was professional and courteous, my interaction with the george was deeply troubling and inconsistent with the standards expected of a reputable dealership.

Nevin, the General Manager, publicly asked me to contact him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues, including dealer add-ons totaling $5,880 that were presented as mandatory and a signed Due Bill for repairs that were never completed. Despite giving management every opportunity to fix the situation, I was met with silence. If even the General Manager fails to follow through after asking you to reach out, it’s clear where accountability ends. Very disappointing experience.