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Napleton Ford of Oak Lawn

(3,744 reviews)
Visit Napleton Ford of Oak Lawn
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2016 consumer dealer award

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New (888) 845-0371 (888) 845-0371
Used (877) 622-4166 (877) 622-4166
Service (844) 779-0001 (844) 779-0001

Inventory

See all 327 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2024.
Love Where You Buyâ„¢ at Napleton Ford of Oak Lawn

Since 1931, the Napleton family has delivered a simple, customer-first car-buying experience. As one of Chicagoland’s largest dealer groups, we offer a wide selection of new and certified pre-owned vehicles and a transparent price-match guarantee within 100 miles. Enjoy complimentary first maintenance with every new and CPO purchase, plus protection plans and hassle-free trade-ins.
Napleton Ford of Oak Lawn. Love What You Drive. Love Where You Buy.

Service center

Phone number (844) 779-0001

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Ford of Oak Lawn from DealerRater.

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Bixby can you tell I will always go here to purchase my vehicle for now on. Hey, everyone is very professional here. A great place, great atmosphere.I'd just love it. My salesman is the best. He takes pride and make sure his customers get the best deal for their budget

Bixby can you tell I will always go here to purchase my vehicle for now on. Hey, everyone is very professional here. A great place, great atmosphere.I'd just love it. My salesman is the best. He takes pride and make sure his customers get the best deal for their budget

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone at Napleton Ford are very professional. They are very caring and helpful to what exactly the customer is looking for. Just an all around awesome dealership!!

Everyone at Napleton Ford are very professional. They are very caring and helpful to what exactly the customer is looking for. Just an all around awesome dealership!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Everybody is very polite and happy to see every person who enter the dealership specifically Jay love her personality

Everybody is very polite and happy to see every person who enter the dealership specifically Jay love her personality

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Bill was very efficient and frindly. Job was well done. Ill be back next time i need service

Bill was very efficient and frindly. Job was well done. Ill be back next time i need service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department meets you in. Get you checked in very quickly. They give you all the information you need on. What's being done and how long it would take? And all of your cost up front and the service people were nice on the phone and in person

The service department meets you in. Get you checked in very quickly. They give you all the information you need on. What's being done and how long it would take? And all of your cost up front and the service people were nice on the phone and in person

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Explained everything that needed to be done explained things they saw needed attention very well

Explained everything that needed to be done explained things they saw needed attention very well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The most commendable experience at Napleton Ford of Oak Lawn was the assistance provided by Ms. Stephanie during my new journey in life. I would like to extend my sincere gratitude to Ms. Stephanie for her invaluable assistance and dedicated time.

The most commendable experience at Napleton Ford of Oak Lawn was the assistance provided by Ms. Stephanie during my new journey in life. I would like to extend my sincere gratitude to Ms. Stephanie for her invaluable assistance and dedicated time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Prompt courteous service.My Ranger is under warranty and there was no charge, even checked slow leak in tire,thanks

Prompt courteous service.My Ranger is under warranty and there was no charge, even checked slow leak in tire,thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My experience was very good. Great customer support. Cost and service required wa explained clearly

My experience was very good. Great customer support. Cost and service required wa explained clearly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Did warranty work Jake was very helpful getting truck in and out in a timely manner. Jake helped us get our problem sorted out

Did warranty work Jake was very helpful getting truck in and out in a timely manner. Jake helped us get our problem sorted out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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