Reviews
Hassan was the best helper.
Hassan was the best helper.this is my first car and he gave me best advice .definitely i will say look for hassan and you wil get best customer support ever
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Nissan of Dearborn. We appreciate your feedback and are glad to hear you received helpful advice. Your support means a lot to us.
Excellent dealership!
Excellent dealership! Jessica was a great saleswoman who made the process easy. She knew her vehicles!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback about our team at Nissan of Dearborn. We appreciate you sharing your experience with us.
I stopped a couple of times at this dealership before
I stopped a couple of times at this dealership before making a purchase. Al Albakri was very helpful and provided with a range of options and ultimately found the car I wanted. He was nice, pleasant and very patient.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you stopping in multiple times while you searched for the right ride. Our team is pleased to have presented various options and guided you to the Nissan Murano that fit your needs. Enjoy your new vehicle and feel free to reach out if you need anything further.
Fast, friendly, and corteous.
Fast, friendly, and corteous. Worked mainly with jessica. Did most of the paperwork over texting of all ways. Everything was made clear and simple. After arrival, walked out with our new pathfinder in an hour. Clean showroom and everything was very professional. Thank you!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing how efficient the paperwork process was over text. We’re thrilled you found the showroom so welcoming and that you drove off in your new Nissan Pathfinder within an hour. NABIHA appreciates your feedback and is glad to have made the experience smooth and professional.
The sales person Ms Muna what is your pleasure to work
The sales person Ms Muna what is your pleasure to work with from the moment? I first spoke with her I knew that she would be the right person to help me to lease my 2026 vehicle, she took down all the information that I was inquiring about and i I wrote down all the questions that I had and said she would get back to me and she responded in a in a very fast and kindly manner answering all my questions helping me out being being very thorough. I Appreciate her honesty her professionalism and her knowledge of the vehicle, I would recommend anyone looking to purchase or lease a new vehicle to stop in to the Dearborn Nissan dealership and request her by name. In the future, any vehicle needs, I will come to Dearborn Nissan and request her as my sales representative. I also appreciate her patience with me when I asked a lot of questions upon my arrival and right before I actually saw the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're grateful for the kind words about our team. It's wonderful to hear how helpful your leasing experience was at Nissan of Dearborn. We look forward to assisting you again in the future.
As a loyal Nissan customer of 20+ years and a combat
As a loyal Nissan customer of 20+ years and a combat veteran with PTSD, I was treated with complete disrespect at Nissan of Dearborn. I was told my car had $12k in issues and was unsafe to drive — yet the associate suggested I take it off the lot and “sell it on Facebook.” I had to visit three separate times, including once where they told me to just drop my keys in the after-hours slot while the service desk was still open. Each visit involved long, unexplained waits. My wife even had to come inside looking for me because of the delays. They initially said they’d purchase the vehicle for $500, then dropped it to $100. When I finally got a check, they forced me to drive back again instead of simply mailing it. Since posting about this, I’ve received repeated calls and texts pressuring me to alter or remove my review — ignoring my request for written communication due to PTSD. That is a violation of the ADA, and I’ve already filed complaints with the DOJ, BBB, and will file with MDCR next. This was my second Nissan, and I was ready for a third — even considering a new Juke. Instead, I went to Hyundai, where they treated me like family. Nissan Consumer Affairs and this dealership have lost my trust forever.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
I went there and muhammad shim was the best part he
I went there and muhammad shim was the best part he helped me with everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our team provided excellent help. Enjoy your day!
I recently purchased a vehicle from Nissan of Dearborn
I recently purchased a vehicle from Nissan of Dearborn and was blown away by their exceptional customer service. The team was knowledgeable, responsive, and went above and beyond to ensure I got a great deal with a fantastic discount. Their transparency and willingness to work with me made the entire process seamless and enjoyable. I highly recommend this dealership to anyone looking for a hassle-free car-buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about your experience with Nissan of Dearborn. Our team is dedicated to providing knowledgeable and responsive service, and we're glad we could meet your expectations. Thank you for recommending us; it means a lot.
Great fast service, sales very knowledgeable on the
Great fast service, sales very knowledgeable on the products, service area was neat and clean, I would recommend to a friend or family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and recommendation. Our team at Nissan of Dearborn is committed to providing efficient service in a clean environment.
Abdul was great-considerate, honest, not a hard push.
Abdul was great-considerate, honest, not a hard push. He listened‼️a wonderful experience-happy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Happy to know our team could provide a great experience at Nissan of Dearborn.