Plaza Auto Mall

They told me they had the vehicle I was looking for . I went there and they tried to sell me something else as they did not have the car I was look for!!! Waist of time has and tows

Brian at the used cars department really looks out for his customers ,highly recommended!!l

When I got there the car was twice the advertised price. On the phone they said they'll honor the prices online to get you inside the door. What an utter waste of time. If they start off with dishonesty how can you trust them with any other part of the deal?

I was in the market for a 2025 Honda civic is , was shopping for a few weeks and saw Plaza Honda in Brooklyn had a good deal. Called the dealership got in contact with Angela Jeshili , from the minuter I spoke to her I knew I would purchase this car on June 2 2025 , I practically brought the car over the phone and picked it up on June 3. She was professional, answer all my question , worked and multitask great on the phone ,was knowledgable , never tries to over speak me , she knew I was full aware of things like money factor residue etc . She answer all questions and made the purchased easy and smooth and hassle free. Finally to her leaders you have an asset an outstanding sales rep which will maximize you sales with efficiency and grace ,Angela will grow with your company and my next purchase which should bring about 3 year or so I sincerely hope that Angela will be part of your Leadership. In my book she should already be. Roger Budansingh si

Terrible buying experience. I bought a 2025 new, Honda Accord with cash. I dealt with Steven Shumel the sales person. He was the epitome of uncaring. He never even greeted us. We waited over 2 and a half hours to 3 hours to complete the paper work for buying a car with cash!!!! I had to take the check and necessary papers to the back desk managers, and go back and forth to complete the purchase. My sales person Steven Shumel just walked out of the dealership. We were asked to not even wait in the dealership, but outside in the car, by Steven Shumel. I had to advocate for myself to get the transaction completed. Terrible dealership. This is not the way to do business. No leadership or supervision of the staff. STAY AWAY.

This is an honest review stating how Plaza Auto Honda took advantage of my mother on her lease. Please see the photo of the lease terms below as well as the breakdown of how unethical this deal is. The car leased is a Honda Pilot Sport AWD. According to their website, MSRP is $43,705. On the lease agreement, it is valued at $52,330.72. That is a difference of $8,625.72 They misinformed her that she needed these extra warranties/coverages and that's the reason the monthly payments increased. She put 7k down with $748.18 monthly payments. I advised her on the phone to unwind the deal, but she said they pressured her into signing. For reference, a reasonable deal on the specific trim of the Pilot is $4300 down $475/mo 36mo/10k miles. Over the course of a 3 year lease, that comes out to $21,400. My mother will be paying $35,586.30 with the terms they gave to her. That is a $14,186 difference! They straight up took advantage of an old woman and lied to her that this is a great deal.

Was offered a smack in the face deal by Dwayne, Camilo & another boss I think named Rob, that the dealership would pay the lease payment for 2 months as long as I REMOVE my review. This was the "best" they could do. DO NOT GIVE THESE SKETCHY PEOPLE YOUR BUSINESS. People deserve to know the truth. These people are heartless and have no empathy. Absolute CROOKS! The prices online do not match what they tell you in person. This is a completely unethical business that does not deserve business. I have no idea how they are still running. They speak and do things so quickly to scam customers until it's too late. If you are thinking about going here please DON'T or DO YOUR RESEARCH before you go, run numbers, call other dealerships, go through a broker because if you don't they'll take you for all you got and do it with a smile knowing they're swindling you.

My family and I are very in love with the Honda cars!!! We leased a Honda HRV 2022 three years ago and because of their expertise and attentive service, we leased another Honda CRV 2025! This time Steve Shumel and David, Office Manager went above and beyond with my new leasing! I am so grateful to them for helping from the beginning to the end on my new car. They are best and I truly recommend Plaza Honda for your future purchase or leasing! Thank you guys! You are awesome! Ms. Fuentes

Eager to sell, will never answer the phone for questions. Also, look out for false advertising. I have the NY attorney general looking into this. Also I might add since I'm in CT they overcharged me on the registration and have not refunded me the difference it's been 3 months.

One of the dealerships that had a pre-certified Honda Passport.... Made an appointment… which they did not keep. Spent three (3) hours trying to get a final price... meanwhile a foghorn strength alarm was loudly clanging away in the showroom (yes, for all 3 hours). Then they tried to FORCE me into purchasing a LoJack system for an extra $1295 and significantly low-balled the trade-in value of my crv (and to repeat myself, all while the alarms loudly reverberated off the walls). So, I walked away. THEN over a 3 day period the phone calls started... slowly offering saner deals... until they slowly offered a sale that was basically the same as dealerships everywhere else.... So why have the security system alarms loudly honking away? The salespeople stated it was screaming for the "past few weeks". It was reminiscent of the dislocating audio psych training one goes through in the military.... makes it hard to think clearly.... and All this to sell a used Honda??? Simply unbelievable. Thought I'd seen everything... but this one is new to me.