Reviews
Terrible buying experience.
Terrible buying experience. I bought a 2025 new, Honda Accord with cash. I dealt with Steven Shumel the sales person. He was the epitome of uncaring. He never even greeted us. We waited over 2 and a half hours to 3 hours to complete the paper work for buying a car with cash!!!! I had to take the check and necessary papers to the back desk managers, and go back and forth to complete the purchase. My sales person Steven Shumel just walked out of the dealership. We were asked to not even wait in the dealership, but outside in the car, by Steven Shumel. I had to advocate for myself to get the transaction completed. Terrible dealership. This is not the way to do business. No leadership or supervision of the staff. STAY AWAY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My family and I are very in love with the Honda cars!
My family and I are very in love with the Honda cars!!! We leased a Honda HRV 2022 three years ago and because of their expertise and attentive service, we leased another Honda CRV 2025! This time Steve Shumel and David, Office Manager went above and beyond with my new leasing! I am so grateful to them for helping from the beginning to the end on my new car. They are best and I truly recommend Plaza Honda for your future purchase or leasing! Thank you guys! You are awesome! Ms. Fuentes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent!
Excellent! Steve Schmel, is wonderful! My experience was so pleasant and easy no hassles or inconvenience. Would recommend to my friends and family.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Spent the last 6 months searching for a CRV, went into
Spent the last 6 months searching for a CRV, went into Plaza Honda where I met salesman Steve Shumel. After discussing what I wanted he had 2 CRV's coming in the colors I wanted, he showed me a fair price for the current market. We came to a deal, Steve was easy to work with and delivery was quick. If you are searching for a honda product I recommend you contact Steve at Plaza Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Steven Schumel at this dealership was a nice
Working with Steven Schumel at this dealership was a nice first time experience he explained everything and helped make the experience pleasant and easy if you need a car go see Steve at plaza honda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steven Shumel my representative was great.
Steven Shumel my representative was great. He took his time to explain everything about my Honda VR and worked with me. I highly recommend to have Steven Shumel if you’re looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steven Shumel my representative was great. He took the time to explain everything about my Honda VR and worked with me. I highly recommend to have Steven Shumel if you’re looking for a car.
DBrower35@aol.com
I am a customer of Plaza Honda for over fifteen years....
I am a customer of Plaza Honda for over fifteen years. My salesperson is Steve Schumel. Steve is a very honest trustworthy person. Always does right by his customers, he goes above and beyond to make sure you are a satisfied customer. I highly recommend Steve as the salesperson to choose at Plaza Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My lease was going to be up soon, And my husband and I...
My lease was going to be up soon, And my husband and I really wanted a bigger car to meet our growing family, but didn't know if we could afford it. We walked in just to check out prices and get an idea of what we could afford and we left with the car we had wanted! Steve Shumel helped us stay in budget, and trade in our lease early. This is the second time Steve has helped me get an affordable lease and made it so easy and stress free! He's the best, definitely going back to him in 3 years!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Drove an hour after being told the price was open to...
Drove an hour after being told the price was open to negotiation. When i got there, i was assigned a salesman(Steve) who had me waiting for an hour before he sent me to look at the wrong car. I ended up locating the right car across the street after being helped by another salesman. Didn't get to even heard the car start up since i basically had to show the car to myself. Even after all this, i was still willing to purchase, went back inside and requested to change salesman. My new salesman was a lot more helpful but the dealership practices didn't get close the deal. Online price i was quoted at was different, than what they quote you in person. Wanted me to pay for certification on a vehicle that apparently included it.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Is been the 3rd car i got from Plaza honda and all the...
Is been the 3rd car i got from Plaza honda and all the time i been with Steve Shumel he is the best in everything he explains everything what you need to know and help you all the time,so of someone looking for honda stop by and give a shot with Steve
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car