Peter Boulware Toyota of Columbia

BEWARE! Sticker price is NOT sticker price. Went with cash, surprised that they added $8,000 to the “sticker price”. Nope! The manager “knocked off” around $4,000 but told us the extra $3,000 (+, -) was non-negotiable. It was their “Warranty package”. We HAD to purchase it. Ridiculous. The car they tried to sell us had obvious evidence of a wreck. CarFax was clean, which is why we drove 2+ hours to look at this car. Shocked is an understatement when we saw the actual car. How this passed their service department is astounding to us. Dishonest to say the least. We left, went to Henson Toyota about 20 miles away, bought the same car, negotiated, with cash, newer, with less miles, and they were honest, upfront and had integrity.

Completely dishonest about the final price of the car (previously agreed upon). Dishonest about the “boulware benefits” which added $3500 to the cost. Despite saying “no” to warranty options the finance manager added that on to the cost. The finance manager is a slick crook. Former military. Not sure how he sleeps at night. Avoid this stealership.

After receiving several reminders about my appointment to see a specific vehicle, I arrived at the dealership on time. My drive to that particular dealership took 2 hours to get to. After several minutes looking for the key for the vehicle (I might add this vehicle is to this day still being advertised for sale), I was then notified that it was sold the prior week. The salesperson then attempted to sell me a vehicle for much more money.

We agreed on the price, they cleaned the car, and we left with the temporary title! 😊

I only gave a one star .This dealership don't deserve even that Got West Columbia Folks that live walking distance from this dealership go to another Toyota Dealership to do business.And that should tell all of us something about this place He needs to sell out or change up management. THIS IS THE VERY WORST DEALERSHIP IN SOUTH CAROLINA. I Experienced the very most unpredictable situation I have ever dealt with in my 65 years on this earth .And 28 years as a God Loving West Columbia Resident.

ARJUN was vert pleasant, professional, and honest. He did what he said he would do and wasn't pushy at all. First time getting a Toyota, and was all around a great experience. Love my Rav 4. Great job...

service department: I booked a 9:30a appointment to have a programming recall completed of my Toyota Venza. upon arrival, they asked if I would be waiting. I said yes (and of course they already knew this because I said so when I booked the appointment). She then told me that it would take at least 3 hours because they had 2 techs at training in Florida. This is unprofessional since with 2 techs out of town they certainly knew this when they took my appointment. I asked for the manager and I complained about the poor service. he told me he was providing great service because he was telling me in advance. Never mind that good service would have been telling me BEFORE I wasted an hour of my time going to my appointment! he then proceeded to explain that because they upsold some previous customers, they have more work to do than they thought. I don't need to be upsold and I don't need to wait three hours for them to stick a thumb drive in my car and upload software. So be forewarned: these guys are upsellers and they don't honor appointment times.

DO NOT BUY A USED CAR FROM HERE! In March 2024 | THOUGHT I was buying a reliable used car. (2015 Toyota Camry XLE) They got me cause in April my ABS/ Collision lights start going off, meaning possibly buying a ABS module that we all know cost thousands of dollars. My car has been in and out of their shop since then and yep you guessed after just purchasing this car I had to purchase a new ABS module which cost me a little over 2100 dollars. Then after that was put on a day after the repair the ABS/ Collision light CAME BACK ON. So I spent all that money for that not to be the problem. I felt like they knew the ABS module was a problem and waiting for a sucker to buy it and that was me. This is been the most frustrating process, words can not even explain. I really wish they would just fix my car so I won't have to come back. I was scammed and It's ridiculous for people to work so hard daily for their money and make big purchases with a company like this for them to think you can continuously come up there whenever they say so because they can't fix the problem at hand. They have the worst techs ever don't buy any used vehicles from here. If it isn't new DO NOT waste your time and do not look this way. I really wish I could get EVERY

Awful dealership .Do not even stop in cause they will get you so so confused After 3 days of internet bull I go in and they were showing me a truck that I had asked about for two days prior.The truck I went to look at was not in the State of SC .So how does this happen ? STUPID Is a good start

It was great. The dealership was good about meeting my requirements. Salesman Keaton was fantastic. Handle our deal with ease. Thank you again Keaton.