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Lia Honda Albany

(1,779 reviews)
Visit Lia Honda Albany
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (866) 512-4851 (866) 512-4851
Used (866) 512-9844 (866) 512-9844
Service (866) 513-6113 (866) 513-6113

Reviews

(1,779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Honda Albany from DealerRater.

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Steve was awesome.

Steve was awesome. Really felt important. He made sure that I was always updated with the progress.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thanks for letting us know how satisfied you were with Steve's assistance, Alvin! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

Excellent service and professionalism from salesman Wayne

Excellent service and professionalism from salesman Wayne Balthazard during my visit close sale and delivery of my Accord. Answered all questions!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

JJF, we're glad you had an engaging and informative dealership experience with Wayne and the Lia Honda team. Congratulations on your new Accord! We hope you enjoy many happy travels on the road ahead.

Lia Honda gave me a great experience when it came to

Lia Honda gave me a great experience when it came to finding a new car. They were very inviting and personable.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know our team provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Honda!

The process was easy and fast and the associate Lamar

The process was easy and fast and the associate Lamar Patton was very friendly, knowledgeable and explained everything in great detail.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mclark, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Lamar's insight and expertise. Please come see us again some day!

Mitchell Flecker was very helpful and patient in helping

Mitchell Flecker was very helpful and patient in helping me get my first car. It was a great experience! I look forward visiting Lia Honda in the future!!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on getting your first car, Roseley! We're thrilled you enjoyed a pleasant and supportive buying experience with Mitchell , and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia Honda.

Wes Harrington was my service adviser on my recent visit

Wes Harrington was my service adviser on my recent visit because of a recall. I have had him before and is is always excellent and keeps me apprised of what is toingon

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sally, we truly appreciate your continued business, and we're glad Wes has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

I really appreciate Jack Nash efforts and hospitality, I

I really appreciate Jack Nash efforts and hospitality, I bought a car from here for the 2nd time today, Her goodwill and honesty made me feel good about buying a car, I am grateful 😃

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear, Bertan! We're always striving to give our customers the best experience possible. Thanks for letting us know your visit with Jack was helpful and accommodating. Enjoy the ride!

consistent and professional services are a priority to

consistent and professional services are a priority to the simple oil change to air in the tires to engine repairs. Never disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

Steve was very helpful, cordial, and professional.

Steve was very helpful, cordial, and professional. He not only squeezed me in for the expired annual inspection for my 2024 Honda CRV Hybrid; he also got one of the two recalls done in a timely manner. Thank you Steve.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hong, we're happy you enjoyed an accommodating and thorough visit with Steve! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

I brought my car in for a 4:40pm inspection.

I brought my car in for a 4:40pm inspection. Now, I totally understand that it was the end of the day( on a Friday, no less) but I did sit and wait for some time before someone acknowledge me. It's not a big deal but someone/anyone should have just said Hi or we'll be right with you. Anyway, Nathan Woods, helped me and he was great! He answered all my questions and got me on my way. Good luck!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sue, thank you for taking a moment to share positive feedback on Nathan. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!