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Acura of Bay Shore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–4:00pm Closed

Inventory

  • Solar Silver Metallic 2026 Acura MDX SUV
    Acura Certified
    2026 Acura MDX
    4,264 mi.
    $49,995
  • Platinum White Pearl 2023 Acura MDX SUV
    Acura Certified
    2023 Acura MDX
    23,486 mi.
    $37,995
  • Milano Red 2025 Acura ADX SUV
    Acura Certified
    2025 Acura ADX
    2,217 mi.
    $35,995
  • Liquid Carbon Metallic 2023 Acura RDX SUV
    Acura Certified
    2023 Acura RDX
    26,206 mi.
    $33,995
  • Lunar Silver Metallic 2023 Acura MDX SUV
    Acura Certified
    2023 Acura MDX
    39,473 mi.
    $38,995
See all 28 vehicles from this dealership.

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Bay Shore from DealerRater.

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Not too happy I’m a returning customer because my last experience was great. This time not so much bought a car in February the title came in wrong. 5 months later no corrected title and not much help in resolving this matter

Not too happy I’m a returning customer because my last experience was great. This time not so much bought a car in February the title came in wrong. 5 months later no corrected title and not much help in resolving this matter

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Talking about great customer service.I had the best experience so far with tenica.she made the whole process like a walk in the park.very satisfied.thank you tenica.

Talking about great customer service.I had the best experience so far with tenica.she made the whole process like a walk in the park.very satisfied.thank you tenica.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was very impressed with Robert.he followed through with everything he said in an extremely short time…I was very satisfied with the entire process. This is my 7th car I have leased and by far my best experience . I highly recommend dealing with Robert!

I was very impressed with Robert.he followed through with everything he said in an extremely short time…I was very satisfied with the entire process. This is my 7th car I have leased and by far my best experience . I highly recommend dealing with Robert!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I made an offer on the car and was completely ignored. They sold the car 3 days later saying I missed my appointment. I would not recommend

I made an offer on the car and was completely ignored. They sold the car 3 days later saying I missed my appointment. I would not recommend

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I lease a MDX 2020 in November 2020. Looks very good but would rather the 2021 CRX. I also found out later that the CRX 2021 is a better price than my MDX 2020. very disappointed in the MDX just a very basic car for over $60,000.00 not a good deal. Can't wait for the end of the lease to come.

I lease a MDX 2020 in November 2020. Looks very good but would rather the 2021 CRX. I also found out later that the CRX 2021 is a better price than my MDX 2020. very disappointed in the MDX just a very basic car for over $60,000.00 not a good deal. Can't wait for the end of the lease to come.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
3.0
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Just recently bought a pre owned car from Acura Bayshore NY. They were excellent. From Kayla, the person I first contacted, to Matt the salesman, to the finance dept, It was a pleasant and efficient experience. I highly recommend this dealership. It was an enjoyable, friendly low pressure dealership. Fair prices, no gimmicks. Highly recommend.

Just recently bought a pre owned car from Acura Bayshore NY. They were excellent. From Kayla, the person I first contacted, to Matt the salesman, to the finance dept, It was a pleasant and efficient experience. I highly recommend this dealership. It was an enjoyable, friendly low pressure dealership. Fair prices, no gimmicks. Highly recommend.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worse place Customer service They will pressure you to o buy a car and they lies about everything just To make a sale. These people there no no ethics Do not worse ur money and time. Huntington acura much better atleast they seems carr about their customers.

Worse place Customer service They will pressure you to o buy a car and they lies about everything just To make a sale. These people there no no ethics Do not worse ur money and time. Huntington acura much better atleast they seems carr about their customers.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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The staff Todd, Jose and Norman were very helpful, and Norman was fantastic! I am happy with my purchase! I look forward to the future with Acura of Bayshore!

The staff Todd, Jose and Norman were very helpful, and Norman was fantastic! I am happy with my purchase! I look forward to the future with Acura of Bayshore!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So I bring my 2003 MDX in for an inspection. Several weeks prior to bringing it in I noticed a leak on my high pressure line for my power steering, it was a small leak, but a leak none the less. I put about an ounce in a week. Anyway the technician found the leak and tried to remove the part. Being 17 years old he could not get the part out. 2 inches below the part is my power steering rack rubber boot. Well "he noticed a crack" in the boot and now they want $1800 plus tax to fix it. I asked if the technician broke the boot after spending a half hour trying to get the other part out, I was told that he "was not a hack". I know the boot was not leaking prior to the inspection as a boot that leaks has grime and dried oil around the crack. upon my inspection the "crack is fresh. I own two MDX's both bought brand new 2003, 2016. My cars have been completely serviced at Bayshore to the maintenance specifications. I'm retired on a fixed budget and can't afford another car purchase at this time. Thanks Bayshore for not owning up.

So I bring my 2003 MDX in for an inspection. Several weeks prior to bringing it in I noticed a leak on my high pressure line for my power steering, it was a small leak, but a leak none the less. I put about an ounce in a week. Anyway the technician found the leak and tried to remove the part. Being 17 years old he could not get the part out. 2 inches below the part is my power steering rack rubber boot. Well "he noticed a crack" in the boot and now they want $1800 plus tax to fix it. I asked if the technician broke the boot after spending a half hour trying to get the other part out, I was told that he "was not a hack". I know the boot was not leaking prior to the inspection as a boot that leaks has grime and dried oil around the crack. upon my inspection the "crack is fresh. I own two MDX's both bought brand new 2003, 2016. My cars have been completely serviced at Bayshore to the maintenance specifications. I'm retired on a fixed budget and can't afford another car purchase at this time. Thanks Bayshore for not owning up.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I just leased a car from them, nice service, pleasant sales guy ( Mr Singer, H ) highly recommend him , very professional. Explain and answered all my lease and car related questions. Fear deal. No hidden fees. Helpful, a real sales gentleman.

I just leased a car from them, nice service, pleasant sales guy ( Mr Singer, H ) highly recommend him , very professional. Explain and answered all my lease and car related questions. Fear deal. No hidden fees. Helpful, a real sales gentleman.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 55 reviews