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Jim Riehls Friendly Chrysler Dodge Jeep Ram of Romeo

(1,010 reviews)
Visit Jim Riehls Friendly Chrysler Dodge Jeep Ram of Romeo
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Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (586) 697-2093 (586) 697-2093
Used (586) 697-2461 (586) 697-2461
Service (586) 697-2719 (586) 697-2719

Reviews

(1,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehls Friendly Chrysler Dodge Jeep Ram of Romeo from DealerRater.

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Jim Haisenleder was great to us.

Jim Haisenleder was great to us. He got us exactly what we needed in our price range and had us in and out. Couldn’t have been easier. Thanks Jim!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent communication with both their service.

Excellent communication with both their service. and Body Shop. Collin and Randy are so wonderful to work with. Fast, efficient, and very thorough.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great job, Jeff was easy to work with and facilitated a

Great job, Jeff was easy to work with and facilitated a quick and easy transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was pleased with my experience.

I was pleased with my experience. Oil change was done as promised and Colin was courteous and helpful.

Rating breakdown (out of 5):
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Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff at Jim Riehl’s was kind and very helpful.

The staff at Jim Riehl’s was kind and very helpful. Jackie is exception to work with and I would highly recommend her!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sam in service took care of my problems .

Sam in service took care of my problems .communicated with me about what was worn out and also gave me a estimated price for repairs, Thanks Again Sam , Also talked to Matt the mechanic about his work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bryan Kingmann was helpful, knowledgeable, and answered

Bryan Kingmann was helpful, knowledgeable, and answered my questions about financing and my monthly payments in helping me find a car I could afford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Absolutely fantastic!

Absolutely fantastic! They have gone above and beyond to fix my car. I will use this dealership from now on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Outstanding service.

Outstanding service. Crystal is my call for "professional of 2025" start to finish shes there to do the best at the job. Jim has a good team.and I hope he takes care of this lady.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I can’t say enough good things about Crystal who works in

I can’t say enough good things about Crystal who works in the service department. She has always been there for me whenever there was a problem with my Renegade. She never gives up until things are taken care of properly. Knowledgable and persistent, she makes things happen and does it with a smile. She is the best dealership service person I have ever encountered. Someone that actually cares! Thank you, Crystal for all your hard work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.