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Fitzgerald Mazda Frederick

(16 reviews)
Visit Fitzgerald Mazda Frederick
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 581-3762 (855) 581-3762
Used (833) 867-0348 (833) 867-0348
Service (833) 867-0542 (833) 867-0542

Reviews

(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Mazda Frederick from DealerRater.

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Very professional.

Very professional. Felt and treated like family. Terrific buying experience. I will recommend to others when looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Highly recommend this dealership!

Highly recommend this dealership! The process was smooth and quick. Ray was fabulous to work with and he went above and beyond to help my daughter find the car she was looking for! We’ll definitely be back the next time we’re in the market for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent, responsive, thorough, and informative sales

Excellent, responsive, thorough, and informative sales and service. Was able to purchase my dream car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure! We are always here for you! Thank you for becoming a valued part of our Fitz family!

Consumer response

Confirmed

Consumer response

Confirmed

It was a very smooth process making my car purchase at

It was a very smooth process making my car purchase at Fitzgerald Mazda. Rob Bernstein was very patient and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff at Fitzgerald Mazda was courteous, friendly and

The staff at Fitzgerald Mazda was courteous, friendly and helpful. They listened to our questions and worked to ensure our buying process was as seamless as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience working with the salesrep

I had a great experience working with the salesrep "Song". He was never pushy, very knowledgeable of the product , honest, very attentive and kept me informed throughout the entire process. Song made buying a car less stress. I would highly recommend him if you're at the Mazda Fitzgerald in Frederick, MD.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mazda Cx-5

My husband and I had been shopping for a car for awhile and Mazda was one of our top picks. After going into Frederick mazda we were sold one the experience. It was top notch with customer service. They made buying a car easy and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great Experience with Frederick Fitzgerald Mazda

I have bought both of my past CX5's from the Frederick location. I am now looking to upgrade to the CX90. It's a beauty! Always great service and I feel well taken care of. Dealerships in my past did not make me feel this way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Awesome Dealership

The sales Person was very knowledgeable bought a cx-9 here at Fitzgerald Auto Mall and the service was very Constable I had a trade of a Mazda CX-5 and the appraisal was so smooth. My experience on purchasing the Mazda CX-9 was very smooth. From the Greet as I walked to the dealership till I left finance the no haggle is known here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Sales or Service the best!

Great customer service whether purchasing or repairing....Fitzgeralds gives the best ...4 cars and counting.. i will only purchase here! Any problems, I call Kim...a service expert...any great cars...our salesman John...people make your business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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