Reviews
Absolutely AMAZING
Everyone was amazing! Made the process simple and hassle free. Also gave the option to do a free at home delivery which made it that much easier as well! Could not have asked for a better car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fitzgerald Auto Mall in Frederick is the best 💯💪
My experience was amazing buying a car from Fitzgerald the sells people are so amazing and fantastic. Everything went super smooth and I definitely would get another car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience.
Great experience. Selection, Professionalism, customer service. Thank you. Not a high turnover of employees. I can't wait to see the finished construction
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Car-Buying Experience
I cannot express my sincere thanks and appreciation for the high quality service by the folks at the Fitzmall Mazda of Frederick. Our sales rep, Zak, was genuine, patient, and efficient throughout the whole process. The sales manager, Rich, contacted us directly and they both took care of us. After highly negative experiences with other dealerships, it was clear these guys were the best choice. We love our new car and so fortunate for the good deal and service provided.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review of Fitzgerald Auto Mall Frederick, MD
I bought my Toyota Avalon from Fitzgerald Auto Malls and have been a loyal customer ever since. I have taken my Avalon for service at this dealership for the past five years and have always received outstanding service. The customer relations staff is friendly and helpful and the car repair and/or maintenance service is always done correctly and timely. On two occasions I have replaced all four tires on my car and they have honored the best price match found on the Michelin tires website, which I really appreciate. I also really enjoy using the massage chair in their customer waiting area. Also, they offer free tea and coffee in the waiting area which is very clean and tidy. I highly recommend the service department at this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always Great Service
I seldom used a dealership for my car repairs, but since going to Fitzgerald Auto Mall in Frederick for my Mazda, I have had all my Mazda work done there. They are always helpful and repairs are completed on time and for a good price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase