Skip to main content

Jim Ellis Toyota of McDonough

(9,033 reviews)
Visit Jim Ellis Toyota of McDonough
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 938-9804 (866) 938-9804
Used (877) 569-0052 (877) 569-0052
Service (866) 529-1601 (866) 529-1601

Reviews

(9,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Toyota of McDonough from DealerRater.

Want to share your experience with this dealership?

Write a review

They go all out in getting the client satisfied, the

They go all out in getting the client satisfied, the staff members are amazing with service delivery.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rose was absolutely outstanding at the dealership.

Rose was absolutely outstanding at the dealership. She guided me through every step, making the entire process incredibly smooth. Her expertise was clear—she knew exactly what she was talking about. I felt no stress, and she made me feel valued throughout. I can’t recommend her and the dealership enough!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you Alex with helping our family for the second

Thank you Alex with helping our family for the second time. I appreciate your kindness and patience with me while I made this purchase. I appreciate you for life. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Antonnette, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

I would like to recognize Calvin Brown on an excellent

I would like to recognize Calvin Brown on an excellent job when I purchase my vehicle. He explain the features and the process was very quick and easy. I would recommend him when buying a vehicle from Jim Ellis Toyota.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

I would like to recognize Mr.

I would like to recognize Mr. Leon Poole, Mike Green and Zack for going above and beyond, and it is rare to come across people who are so dedicated and trustworthy. Your work ethic and involvement with your costumers are admirable. Your expertise about RAV4 has provided me with valuable insight which helped me buy the car. You are such an asset to your organization. I want to thank you for always being willing to go extra mile to deliver impeccable work for your costumers. You are always proactive, accountable for your work, and willing to support your costumers when neededl

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Zachery did a fantastic job in helping my son buy a

Zachery did a fantastic job in helping my son buy a 4runner! Very professional/friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

I had a great experience working with Marquis Rountree

I had a great experience working with Marquis Rountree as my salesperson. He was patient, attentive, and truly listened to what I was looking for in a vehicle. He took the time to show me options that matched my needs perfectly and was honest and upfront throughout the entire process. If you’re looking for someone who genuinely wants to help you find the right car, I highly recommend asking for Mr. Rountree—you’ll be in good hands!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

I was very pleased overall with Jim Ellis Toyota of

I was very pleased overall with Jim Ellis Toyota of McDonough. The reason was my salesman Carlos Diaz. First time I had bought a car by myself, and he was very kind, No Pressure, answered my questions. I highly recommend his professional, yet easy going friendly nature. I bought a used car, and he also followed up with a touch up, that I greatly appreciated. So many places, you should go they ask for a review and he did not not. Thank you Carlos !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had an absolutely outstanding experience with Jim Ellis

I had an absolutely outstanding experience with Jim Ellis Toyota of McDonough. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable—something I honestly didn’t expect after past experiences at other dealerships. The biggest standout was my salesman, Zachery Leduc. He treated me with respect from day one, keeping me informed about inventory and availability without ever being pushy. I made it clear that I wasn’t ready to buy for about a week, and he honored that completely—no pressure, no constant calls, just helpful updates when it mattered. That level of professionalism is rare and very much appreciated. When it came time to purchase my Tacoma, the dealership really worked with me to stay within my budget. I also want to recognize Zach Jordan, the new car sales manager, who went the extra mile to help get the price down to a point that worked for me. It truly felt like they were on my side, trying to make the deal happen in a way that was fair and comfortable. I’ve been to other dealerships before and didn’t feel respected or valued as a customer, but working with Jim Ellis Toyota of McDonough was a completely different experience. This is a positive, customer-focused dealership all around. I would absolutely recommend them to anyone looking for a new vehicle—you won’t be disappointed! Ask for Zachary Leduc and he will take care of you! Jeremiah Rose

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Leon was very personable, not your typical fake salesman.

Leon was very personable, not your typical fake salesman. Of course the sale was important but there was no pressure at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!