Reviews
Zachery did a fantastic job in helping my son buy a 4runner! Very professional/friendly.
Zachery did a fantastic job in helping my son buy a 4runner! Very professional/friendly.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience working with Marquis Rountree as my salesperson. He was patient, attentive, and truly listened to what I was looking for in a vehicle. He took the time to show me options that matched my needs perfectly and was honest and upfront throughout the entire process. If you’re looking for someone who genuinely wants to help you find the right car, I highly recommend asking for Mr. Rountree—you’ll be in good hands!
I had a great experience working with Marquis Rountree as my salesperson. He was patient, attentive, and truly listened to what I was looking for in a vehicle. He took the time to show me options that matched my needs perfectly and was honest and upfront throughout the entire process. If you’re looking for someone who genuinely wants to help you find the right car, I highly recommend asking for Mr. Rountree—you’ll be in good hands!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased overall with Jim Ellis Toyota of McDonough. The reason was my salesman Carlos Diaz. First time I had bought a car by myself, and he was very kind, No Pressure, answered my questions. I highly recommend his professional, yet easy going friendly nature. I bought a used car, and he also followed up with a touch up, that I greatly appreciated. So many places, you should go they ask for a review and he did not not. Thank you Carlos !
I was very pleased overall with Jim Ellis Toyota of McDonough. The reason was my salesman Carlos Diaz. First time I had bought a car by myself, and he was very kind, No Pressure, answered my questions. I highly recommend his professional, yet easy going friendly nature. I bought a used car, and he also followed up with a touch up, that I greatly appreciated. So many places, you should go they ask for a review and he did not not. Thank you Carlos !
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- 5.0
- Does recommend this dealer
- Shopped for a used car
I had an absolutely outstanding experience with Jim Ellis Toyota of McDonough. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable—something I honestly didn’t expect after past experiences at other dealerships. The biggest standout was my salesman, Zachery Leduc. He treated me with respect from day one, keeping me informed about inventory and availability without ever being pushy. I made it clear that I wasn’t ready to buy for about a week, and he honored that completely—no pressure, no constant calls, just helpful updates when it mattered. That level of professionalism is rare and very much appreciated. When it came time to purchase my Tacoma, the dealership really worked with me to stay within my budget. I also want to recognize Zach Jordan, the new car sales manager, who went the extra mile to help get the price down to a point that worked for me. It truly felt like they were on my side, trying to make the deal happen in a way that was fair and comfortable. I’ve been to other dealerships before and didn’t feel respected or valued as a customer, but working with Jim Ellis Toyota of McDonough was a completely different experience. This is a positive, customer-focused dealership all around. I would absolutely recommend them to anyone looking for a new vehicle—you won’t be disappointed! Ask for Zachary Leduc and he will take care of you! Jeremiah Rose
I had an absolutely outstanding experience with Jim Ellis Toyota of McDonough. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable—something I honestly didn’t expect after past experiences at other dealerships. The biggest standout was my salesman, Zachery Leduc. He treated me with respect from day one, keeping me informed about inventory and availability without ever being pushy. I made it clear that I wasn’t ready to buy for about a week, and he honored that completely—no pressure, no constant calls, just helpful updates when it mattered. That level of professionalism is rare and very much appreciated. When it came time to purchase my Tacoma, the dealership really worked with me to stay within my budget. I also want to recognize Zach Jordan, the new car sales manager, who went the extra mile to help get the price down to a point that worked for me. It truly felt like they were on my side, trying to make the deal happen in a way that was fair and comfortable. I’ve been to other dealerships before and didn’t feel respected or valued as a customer, but working with Jim Ellis Toyota of McDonough was a completely different experience. This is a positive, customer-focused dealership all around. I would absolutely recommend them to anyone looking for a new vehicle—you won’t be disappointed! Ask for Zachary Leduc and he will take care of you! Jeremiah Rose
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Leon was very personable, not your typical fake salesman. Of course the sale was important but there was no pressure at all.
Leon was very personable, not your typical fake salesman. Of course the sale was important but there was no pressure at all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
I had a great purchase experience with my 2026 Toyota Camry, thanks to Mrs. Rose Bristol! This was my second purchase with her. She was professional, knowledgeable, and made the entire process smooth from start to finish. She took the time to answer all my questions, made sure I was comfortable with my decision, and never made me feel pressured. The Camry itself is everything I wanted—reliable, stylish, and a great value. I truly appreciate the excellent customer service and would highly recommend Mrs. Bristol to anyone looking for a hassle-free car buying experience.
I had a great purchase experience with my 2026 Toyota Camry, thanks to Mrs. Rose Bristol! This was my second purchase with her. She was professional, knowledgeable, and made the entire process smooth from start to finish. She took the time to answer all my questions, made sure I was comfortable with my decision, and never made me feel pressured. The Camry itself is everything I wanted—reliable, stylish, and a great value. I truly appreciate the excellent customer service and would highly recommend Mrs. Bristol to anyone looking for a hassle-free car buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Toyota of McDonough. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Toyota of McDonough!
Great customer service experience and great service experience from taking care of the vehicle and keeping it on the road
Great customer service experience and great service experience from taking care of the vehicle and keeping it on the road
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- 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear,Nathan! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!
Carlos helped us with our purchase, and he was so great! He was very knowledgeable and helpful.
Carlos helped us with our purchase, and he was so great! He was very knowledgeable and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your review! We love hearing about great experiences. Enjoy your new car!!
Joshua Orellana is the best. He was a big asset in choosing my car, proving understanding in finance and getting the best deal I could. He goes out of his way to provide a great service.
Joshua Orellana is the best. He was a big asset in choosing my car, proving understanding in finance and getting the best deal I could. He goes out of his way to provide a great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We had Leon Poole as our salesperson. He was very helpful and knowledgeable about the vehicle we purchase. He helps us find the right vehicle for our family and explained every detail clearly and answered all my questions. He made the entire process smooth and stress-free. I truly appreciate his honesty and professionalism. Overall, he is an outstanding salesperson to work with, and we would definitely recommend him to friends and family.
We had Leon Poole as our salesperson. He was very helpful and knowledgeable about the vehicle we purchase. He helps us find the right vehicle for our family and explained every detail clearly and answered all my questions. He made the entire process smooth and stress-free. I truly appreciate his honesty and professionalism. Overall, he is an outstanding salesperson to work with, and we would definitely recommend him to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!