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Jim Ellis Toyota of McDonough

(9,033 reviews)
Visit Jim Ellis Toyota of McDonough
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (866) 938-9804 (866) 938-9804
Used (877) 569-0052 (877) 569-0052
Service (866) 529-1601 (866) 529-1601

Inventory

See all 149 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2019.
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center.

Service center

Phone number (866) 529-1601

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–7:00pm
Sunday
Closed

Meet our employees

Hudson Toussaint headshot
Hudson Toussaint
Sales and Leasing Consultant
(290 reviews)
David Washington headshot
David Washington
Sales and Leasing Consultant
(253 reviews)
Rose Bristol headshot
Rose Bristol
Sales and Leasing Consultant
(189 reviews)
Amari Holland headshot
Amari Holland
Sales Professional
(134 reviews)
Keisha Stubbs headshot
Keisha Stubbs
Sales & Leasing Consultant
(124 reviews)
Carlos Diaz headshot
Carlos Diaz
Sales & Leasing Consultant
(118 reviews)
Jamari Byars headshot
Jamari Byars
Sales & Leasing Consultant
(112 reviews)
Dani Sao headshot
Dani Sao
Sales & Leasing Consultant
(111 reviews)
Arsyndrea Harris headshot
Arsyndrea Harris
Sales & Leasing Consultant
(95 reviews)
Shanya Alexandra headshot
Shanya Alexandra
KBB Rep
(79 reviews)
Alexandria Johnson headshot
Alexandria Johnson
Sales manager
(64 reviews)
Jeremaine Hill headshot
Jeremaine Hill
Sales & Leasing Consultant
(55 reviews)
Cameron Peoples headshot
Cameron Peoples
Sales & Leasing Consultant
(48 reviews)
Zack Jamshidi headshot
Zack Jamshidi
Finance Manager
(45 reviews)
Dylan Kersey headshot
Dylan Kersey
Sales & Leasing Consultant
(44 reviews)
King Davis headshot
King Davis
sales & Leasing Consultant
(39 reviews)
Lacy Rubin headshot
Lacy Rubin
Sales Manager
(26 reviews)
Darryl Jefferson headshot
Darryl Jefferson
General Sales Manager
(9 reviews)
Cori Gaither headshot
Cori Gaither
Used Car Director
(6 reviews)
Ashley Houndjovi headshot
Ashley Houndjovi
Service Advisor
(5 reviews)
Allen Todd headshot
Allen Todd
Parts
(5 reviews)
Reid Millikan headshot
Reid Millikan
Service Advisor
(1,493 reviews)
Michael Green headshot
Michael Green
Finance Manager
(702 reviews)
Ahmad Ali headshot
Ahmad Ali
Sales and Leasing Consultant
(431 reviews)
Kelvin Walker headshot
Kelvin Walker
New Car Sale Director
(429 reviews)
Gary Escoto headshot
Gary Escoto
Sales Manager
(297 reviews)
Brian Ogoo headshot
Brian Ogoo
Sales Consultant
(235 reviews)
Mallory Roberts headshot
Mallory Roberts
Sales Associate
(229 reviews)
Kaitlyn Kerce headshot
Kaitlyn Kerce
Assistant Service Manager
(35 reviews)
Zachery Leduc headshot
Zachery Leduc
Sales Consultant
(23 reviews)
Oscar Johnson headshot
Oscar Johnson
Service Advisor
(1,203 reviews)
Raymond Persaud headshot
Raymond Persaud
Service Lane Manager
(979 reviews)
Luis Robertson headshot
Luis Robertson
Sales and Leasing Consultant
(146 reviews)
Lavar Frederick headshot
Lavar Frederick
Assistant Service Manager
(33 reviews)
Joe Jones headshot
Joe Jones
Sales Associate
(13 reviews)
Victoria Steinetz headshot
Victoria Steinetz
Assistant Service Manager
(32 reviews)
Jon Carpenter headshot
Jon Carpenter
Service Director
(10 reviews)
Aspen Evans headshot
Aspen Evans
Advisor
(26 reviews)
Jimmy Hernandez headshot
Jimmy Hernandez
Fixed Operations Manager
(9 reviews)
Jeff Teague headshot
Jeff Teague
Finance Manager
(5 reviews)
Anthony Fuoco headshot
Anthony Fuoco
Finance Director
(3 reviews)
Joshua Marks headshot
Joshua Marks
Parts
(3 reviews)
Mylesha Lee headshot
Mylesha Lee
Client Communications Manager
(2 reviews)
John Talentino headshot
John Talentino
Parts
(2 reviews)
Duane Beard headshot
Duane Beard
Sales Associate
(1 review)
Katlyn Fuller headshot
Katlyn Fuller
Tag & Title Clerk
(1 review)
Carol Love headshot
Carol Love
Receptionist
(1 review)
Erma Patterson headshot
Erma Patterson
Receptionist
(1 review)
Tammy Wilder headshot
Tammy Wilder
Parts
(1 review)
Bill Witham headshot
Bill Witham
Parts Director
(1 review)
Amy Bright headshot
Amy Bright
Administrative Clerk
Jessica Castro headshot
Jessica Castro
HR Administrative Clerk
Anthony Cervantes headshot
Anthony Cervantes
Service Advisor
Sherri Echols headshot
Sherri Echols
Billing Clerk
Chuck Ensminger headshot
Chuck Ensminger
Service Internet Sales Representative
Shalor Howell headshot
Shalor Howell
Parts Warehouse Rep
La-Shay Jones headshot
La-Shay Jones
Service Internet Sales Representative
LaQueeta McKibben headshot
LaQueeta McKibben
Service Internet Sales Representative
Sugei Mejias headshot
Sugei Mejias
Accounting Manager
Diane New headshot
Diane New
Administrative Assistant
Judy Peppers headshot
Judy Peppers
Barista
Jeff Pierce headshot
Jeff Pierce
Parts
Kaysie Santiago headshot
Kaysie Santiago
Tag & Title Clerk
Ny'Sir Sharif headshot
Ny'Sir Sharif
Porter
Patricia Silverstein headshot
Patricia Silverstein
Service Internet Sales Representative
Gloria Suarez headshot
Gloria Suarez
Cashier
Vershoda Tanner headshot
Vershoda Tanner
Cashier

Reviews

(9,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Toyota of McDonough from DealerRater.

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They were instrumental in helping me acquire the vehicle I desired without any compromises. I did not feel pressured to settle, as they thoroughly assisted me in exploring all available options.

They were instrumental in helping me acquire the vehicle I desired without any compromises. I did not feel pressured to settle, as they thoroughly assisted me in exploring all available options.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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They go all out in getting the client satisfied, the staff members are amazing with service delivery.

They go all out in getting the client satisfied, the staff members are amazing with service delivery.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Toyota of McDonough. If you have any further questions, please don't hesitate to reach out!

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Rose was absolutely outstanding at the dealership. She guided me through every step, making the entire process incredibly smooth. Her expertise was clear—she knew exactly what she was talking about. I felt no stress, and she made me feel valued throughout. I can’t recommend her and the dealership enough!

Rose was absolutely outstanding at the dealership. She guided me through every step, making the entire process incredibly smooth. Her expertise was clear—she knew exactly what she was talking about. I felt no stress, and she made me feel valued throughout. I can’t recommend her and the dealership enough!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Katoria, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

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Thank you Alex with helping our family for the second time. I appreciate your kindness and patience with me while I made this purchase. I appreciate you for life. Thank you!

Thank you Alex with helping our family for the second time. I appreciate your kindness and patience with me while I made this purchase. I appreciate you for life. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Antonnette, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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I would like to recognize Calvin Brown on an excellent job when I purchase my vehicle. He explain the features and the process was very quick and easy. I would recommend him when buying a vehicle from Jim Ellis Toyota.

I would like to recognize Calvin Brown on an excellent job when I purchase my vehicle. He explain the features and the process was very quick and easy. I would recommend him when buying a vehicle from Jim Ellis Toyota.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

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I would like to recognize Mr. Leon Poole, Mike Green and Zack for going above and beyond, and it is rare to come across people who are so dedicated and trustworthy. Your work ethic and involvement with your costumers are admirable. Your expertise about RAV4 has provided me with valuable insight which helped me buy the car. You are such an asset to your organization. I want to thank you for always being willing to go extra mile to deliver impeccable work for your costumers. You are always proactive, accountable for your work, and willing to support your costumers when neededl

I would like to recognize Mr. Leon Poole, Mike Green and Zack for going above and beyond, and it is rare to come across people who are so dedicated and trustworthy. Your work ethic and involvement with your costumers are admirable. Your expertise about RAV4 has provided me with valuable insight which helped me buy the car. You are such an asset to your organization. I want to thank you for always being willing to go extra mile to deliver impeccable work for your costumers. You are always proactive, accountable for your work, and willing to support your costumers when neededl

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had a great experience working with Marquis Rountree as my salesperson. He was patient, attentive, and truly listened to what I was looking for in a vehicle. He took the time to show me options that matched my needs perfectly and was honest and upfront throughout the entire process. If you’re looking for someone who genuinely wants to help you find the right car, I highly recommend asking for Mr. Rountree—you’ll be in good hands!

I had a great experience working with Marquis Rountree as my salesperson. He was patient, attentive, and truly listened to what I was looking for in a vehicle. He took the time to show me options that matched my needs perfectly and was honest and upfront throughout the entire process. If you’re looking for someone who genuinely wants to help you find the right car, I highly recommend asking for Mr. Rountree—you’ll be in good hands!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

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I was very pleased overall with Jim Ellis Toyota of McDonough. The reason was my salesman Carlos Diaz. First time I had bought a car by myself, and he was very kind, No Pressure, answered my questions. I highly recommend his professional, yet easy going friendly nature. I bought a used car, and he also followed up with a touch up, that I greatly appreciated. So many places, you should go they ask for a review and he did not not. Thank you Carlos !

I was very pleased overall with Jim Ellis Toyota of McDonough. The reason was my salesman Carlos Diaz. First time I had bought a car by myself, and he was very kind, No Pressure, answered my questions. I highly recommend his professional, yet easy going friendly nature. I bought a used car, and he also followed up with a touch up, that I greatly appreciated. So many places, you should go they ask for a review and he did not not. Thank you Carlos !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I had an absolutely outstanding experience with Jim Ellis Toyota of McDonough. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable—something I honestly didn’t expect after past experiences at other dealerships. The biggest standout was my salesman, Zachery Leduc. He treated me with respect from day one, keeping me informed about inventory and availability without ever being pushy. I made it clear that I wasn’t ready to buy for about a week, and he honored that completely—no pressure, no constant calls, just helpful updates when it mattered. That level of professionalism is rare and very much appreciated. When it came time to purchase my Tacoma, the dealership really worked with me to stay within my budget. I also want to recognize Zach Jordan, the new car sales manager, who went the extra mile to help get the price down to a point that worked for me. It truly felt like they were on my side, trying to make the deal happen in a way that was fair and comfortable. I’ve been to other dealerships before and didn’t feel respected or valued as a customer, but working with Jim Ellis Toyota of McDonough was a completely different experience. This is a positive, customer-focused dealership all around. I would absolutely recommend them to anyone looking for a new vehicle—you won’t be disappointed! Ask for Zachary Leduc and he will take care of you! Jeremiah Rose

I had an absolutely outstanding experience with Jim Ellis Toyota of McDonough. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable—something I honestly didn’t expect after past experiences at other dealerships. The biggest standout was my salesman, Zachery Leduc. He treated me with respect from day one, keeping me informed about inventory and availability without ever being pushy. I made it clear that I wasn’t ready to buy for about a week, and he honored that completely—no pressure, no constant calls, just helpful updates when it mattered. That level of professionalism is rare and very much appreciated. When it came time to purchase my Tacoma, the dealership really worked with me to stay within my budget. I also want to recognize Zach Jordan, the new car sales manager, who went the extra mile to help get the price down to a point that worked for me. It truly felt like they were on my side, trying to make the deal happen in a way that was fair and comfortable. I’ve been to other dealerships before and didn’t feel respected or valued as a customer, but working with Jim Ellis Toyota of McDonough was a completely different experience. This is a positive, customer-focused dealership all around. I would absolutely recommend them to anyone looking for a new vehicle—you won’t be disappointed! Ask for Zachary Leduc and he will take care of you! Jeremiah Rose

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Leon was very personable, not your typical fake salesman. Of course the sale was important but there was no pressure at all.

Leon was very personable, not your typical fake salesman. Of course the sale was important but there was no pressure at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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