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Findlay Toyota Prescott

(858 reviews)
Visit Findlay Toyota Prescott
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award
New (866) 710-2984 (866) 710-2984
Used (877) 829-2920 (877) 829-2920
Service (855) 346-4750 (855) 346-4750

Reviews

(858 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Toyota Prescott from DealerRater.

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Alan was super helpful and knowledgeable.

Alan was super helpful and knowledgeable. He gave us daily updates on where our new vehicle was. He made sure we had everything we needed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're delighted to hear that Alan provided you with such helpful and knowledgeable service. It's great that he kept you informed with daily updates and ensured you had everything you needed. Your feedback is greatly appreciated, and we're proud to have Alan on our team. If you need any further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

Alan Hoover was an amazing person to work with!

Alan Hoover was an amazing person to work with! Thankful for his experience and professionalism.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your positive experience with Alan! We're thrilled to hear that he provided exceptional service and professionalism. Your feedback is greatly appreciated and will be shared with Alan and the team. We look forward to assisting you again in the future!

Alan H did a great job on the test drive and on showing

Alan H did a great job on the test drive and on showing the car. He had great product knowledge. He also shared car information at a comfortable pace. He didn’t put undue pressure on me as I made choices that I preferred. Thank you Alan. Kim

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, Kim! We're delighted to hear that Alan provided you with an excellent test drive experience and shared his extensive product knowledge at a comfortable pace. It's great to know that he respected your preferences and didn't put any undue pressure on you. Your satisfaction is important to us, and we're proud to have Alan on our team. If you need any further assistance, please don't hesitate to reach out. Enjoy your new car!

They were very friendly when I first arrived.

They were very friendly when I first arrived. The service person was very helpful. They got to work immediately. The wait was not very long. They did a very good job.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback, Ernie! We're glad to hear that you had a positive experience with our friendly and helpful service team. It's great to know that they got to work right away and that your wait time was short. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

Jordan Armes and Marcos Palaez were wonderful and showed

Jordan Armes and Marcos Palaez were wonderful and showed me that car buying has come along way, as they made the process a painless one, even enjoyable! I highly recommend Findlay Toyota and their team!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your fantastic feedback! We're delighted to hear that Jordan and Marcos made your car-buying experience painless and even enjoyable. It's wonderful to know that their efforts have shown you how much the process has improved. Your high recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Enjoy your new vehicle and happy driving!

I believe overall the service was adequate.

I believe overall the service was adequate. This is the first time I have delt with this dealership.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, William. We're glad to hear that your experience with us was adequate for your first visit. We always strive to improve and provide the best service possible, so if there's anything specific we can do to enhance your experience in the future, please let us know. We appreciate your business and hope to assist you again.

Alan Hoover did a great job in showing the features of

Alan Hoover did a great job in showing the features of our new 4Runner, which we are very pleased with. He is the most knowledgeable person we have ever about the vehicles he is selling. We have purchased several other vehicles from Findlay Toyota, and this was by far the best experience yet because of Allan.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're delighted to hear that Alan provided you with such a great experience and showcased the features of your new 4Runner so well. It's wonderful to know that his knowledge and expertise made this your best experience yet at Findlay Toyota. Your continued trust and satisfaction mean a lot to us. If you need any further assistance, please don't hesitate to reach out. Enjoy your new 4Runner!

I am so happy with my purchase and the service I received

I am so happy with my purchase and the service I received at Findlay. Alan went above and beyond as a salesman. His knowledge and care was unmatched.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you're happy with your purchase and the service you received at Findlay Toyota. It's fantastic that Alan went above and beyond to assist you and provided unmatched knowledge and care. Your satisfaction means a lot to us, and we're proud to have Alan on our team. If you need any further assistance, please don't hesitate to reach out. Enjoy your new car!

We were very happy with the amount of work and knowledge

We were very happy with the amount of work and knowledge that your salesman, Alan Hoover put into getting our new Highlander. Because of his devotion to us, we are enjoying this Highlander even more. Thank you for everything!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback! We're thrilled to hear that Alan Hoover provided you with exceptional service and helped you find the perfect Highlander. Your satisfaction is our top priority, and it's great to know that you're enjoying your new vehicle. Enjoy your Highlander and safe travels!

Always friendly, always helpful, always gets my business.

Always friendly, always helpful, always gets my business. This is how all car dealers should be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Karen! We're thrilled to hear that you consistently have a positive experience with us. Your loyalty and satisfaction mean the world to us. We'll continue to strive to provide the friendly and helpful service you deserve. If you ever need anything, we're always here to help. Happy driving!