Reviews
Very modern, clean and staffed by people who seem to
Very modern, clean and staffed by people who seem to genuinely care. Excellent service department. Sales people are not predatory or annoying. Overall experience was great for me, in buying the third Toyota from Findlay in the past 11 years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks AB! We sincerely appreciate you taking the time to share your feedback with us. We aim to provide you with enjoyable, no pressure, shopping and service experiences and we're so glad to hear that was the case with your latest visit. We're honored to have your continued loyalty and look forward to seeing you again! Congratulations and have a blessed day!
We originally were working with Kyle, Internet Sales
We originally were working with Kyle, Internet Sales Manager, and he was extremely helpful and responsive to all of our needs. Steven was equally helpful and had a great attitude. He was courteous beyond belief, extremely knowledgeable, and very thorough in making sure understood how to operate all of the vehicle's functions before we left the dealership. Overall probably the best experience we have ever had purchasing a vehicle. We would highly recommend them to anyone in the market for a new or used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you for leaving such a wonderful review! Our Team strives to exceed our guests expectations by provide a smooth, no pressure, shopping experience. We're so proud to have earned you recommendation and congratulations on your new vehicle! Thank you again for your business, your time, and most importantly, your trust. Have a blessed day!
Nice facility.
Nice facility. Stephen was easy to deal with and is quite knowledgeable about the car and with the whole process and helping us through it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. Our Team strives to provide an easy and enjoyable shopping experience and we'll always be here if you need us. Have a blessed day!
Purchased a new 4Runner which they located out of state
Purchased a new 4Runner which they located out of state for me. When it arrived they made a number of offroad improvement modifications for me which, if done by a Toyota dealer, protects the warranty. They also installed a great power folding running board. Happy camper!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought last four new Toyotas from this dealer.
Bought last four new Toyotas from this dealer. Great experience, competitive pricing, no haggling experience. Bought last 2 Toyotas using Steve Baumer as salesman. Great experience, no pressure, does whatever is needed to complete the sale. Would definitely recommend to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The greeters by the door desk were very rude.
The greeters by the door desk were very rude. Telling me I don’t have an appointment when I made one 2 weeks in advance from someone that called me. I bought my car at Findlay ,bought a service plan, and was there in time. They said I could wait after 13 cars are serviced or my an appointment which would another month. I was ready to walk. David Rodarte saw I was having trouble and took excellent care of me. Found my appointment right away asked what I would like to have done. I had to wait 31/2 hours then my car was way out in the parking lot but the service was done and even washed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everything was done accordingly.
Everything was done accordingly. Everyone was very curtious. The only problem I had was the wait time was longer than usual.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve is awesome!
Steve is awesome! Super polite and very trustworthy! He made friends out of us, which is why we bought a second car through him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I own a 2023 Toyota Tacoma.
I own a 2023 Toyota Tacoma. Findlay has done my service using Jason as my service provider. Findlay treats me better than any other dealer. Jason is professional, knowledgeable and friendly! My vehicle is always done when promised. They’re the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
On our busy ever changing work school schedules Dave
On our busy ever changing work school schedules Dave always fits us in. Followed Dave to Prescott Findley. Used to drive 80 miles for good service in valley. Happy with Dave
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
