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Budds' Chevrolet Cadillac Buick GMC

(2,561 reviews)
2025 state dealer award
View 47 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award
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Reviews

(2,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Budds' Chevrolet Cadillac Buick GMC from DealerRater.

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Basil was very knowledgeable and helpful. My time at...

Basil was very knowledgeable and helpful. My time at Budds was great and my wife loves her new XT5 Caddy. She feels very high and safe. Albert

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review. Enjoy your beautiful new Cadillac :)

This is now the second vehicle we've purchased from...

This is now the second vehicle we've purchased from Budd's. Nothing but good things to say about the experience as a whole! Thanks

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review Brad and for sticking with us at Budds' :)

I purchased Cadillac XT5 and my sales consultant Dilan...

I purchased Cadillac XT5 and my sales consultant Dilan was very knowledgeable, professional and friendly. Quick reply to my emails/calls. Great experience. I would certainly recommend this dealership. Thanks so much!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review!

I am beyond words at how satisfied I am with my boyfriend...

I am beyond words at how satisfied I am with my boyfriend and I's experience. We came in looking to get out of our Honda lease and Basil was nothing but helpful. Basil is experienced, charismatic and truly cares about his customers. This was our first purchase and we were in and out of the dealership in less than 2 hours. In that time we were able to test drive a beautiful 2019 Summit White Chevrolet Blazer which we immediately fell in love with. Basil gave us a great deal to trade in our Honda and get into something that fit our lifestyle with a promise to get us into our next dream SUV a Chevrolet Tahoe in a few years! I will never buy a car anywhere else! Beyond excellence! And I cannot forget about Rob Powell (Finance) who eased my anxieties through the application for financing process. Rob provided us with peace of mind and the process was quick and easy! Rob and Basil are amazing! Thank you both so much!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! Basil is an exceptional sales man and his customer service is top notch.

My fiancé and I came to look at a few options for our...

My fiancé and I came to look at a few options for our first vehicle and Basil was able to show us exactly what we were looking for. The whole process was smooth. He gave us our options and next thing I know, less than a week later we’re driving off in our own new blazer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We hope you are loving your cool new Blazer!

Dilan was awesome to have as a salesman. Very friendly &...

Dilan was awesome to have as a salesman. Very friendly & quick replies to all my emails & telephone calls regarding my XT5 purchase. Also worked with Juan in the service dept. who was also very friendly & courteous while programming my key fobs. Thanks guys! Made my experience so much better than my last dealer in Oshawa. Budd's is the place to go for a new vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your excellent review! Glad we were able to meet your expectations!

Fantastic customer service! Basil was great to deal with...

Fantastic customer service! Basil was great to deal with and looked after all of my requests. Car arrived a month and a half early - great surprise!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review :)

I have been dealing with this dealership, even before it...

I have been dealing with this dealership, even before it was Budd's. Everyone is friendly and helpful, in all departments - sales, finance and maintenance.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Jan! We love having you and your family here at Budds'. See you guys soon!

the employees were cordial and informative the paper...

the employees were cordial and informative the paper work was more extensive than expected based on my experience with other dealerships delivery of the vehicle was a little quick and I could have benefitted by learning more about the features of the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review. We have our paperwork audited by OMVIC to ensure that we have everything up to standards; there certainly is a lot of paperwork but we are just following the regulations. Due to COVID we don't have as extensive of a delivery process, but please feel free to reach out to Dilan so that he can go over any features you have questions regarding. He will be happy to help!

Fantastic experience with the recent purchase of our new...

Fantastic experience with the recent purchase of our new vehicles. Cameron spent a lot of time answering my endless questions and took the pain out of what is usually a very stressful time! Bounsay was quick and efficient with our financing application and had an answer back very quickly. I'd definitely refer them to family and friends.....and will most certainly return when it's time for a new vehicle again!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review! Cam is an expert and the perfect one to field your many questions. Enjoy your Buick :)