Reviews
Write a reviewI just purchased a 2023 Jeep Cherokee.
I just purchased a 2023 Jeep Cherokee. The dealership including the sales manager Shawn and salesman Justin gave me outstanding service. Their attention to detail is unparalleled in the car industry. The dealer preparation on the car is extraordinary. The purchase price was very fair and the follow up service was outstanding. I heartedly recommend this dealership to any one who wants to purchase a car. Ron
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic experience with the team at Century.
Fantastic experience with the team at Century. Great price on our Grand Cherokee 4xe, smooth buying experience at the dealership. They respected our time and went above and beyond to make us happy with our new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great staff, great selections, and overall great
Great staff, great selections, and overall great experience. I would go here to buy my vehicles anytime.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got my dream truck!!!
The entire staff was friendly, and they gave me a fair deal without being pushy. I would definitely recommend them to friends and family. I would buy from them again.
- Customer service
- 5.0
- Buying process
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service dept.
Service writer Karen made sure my wife’s vehicle was taken care of quickly and easily. I let her know my concerns with the vehicle and she made sure the mechanic checked everything over while attending to the initial reason I brought it in. Karen really knows this business well, listens to her clients concerns and makes sure they are happy befuthey leave. I highly recommend her !
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trouble Shooting mulitple OBD II Codes
Followed Jeep guidelines trouble shooting. Took two trips in which was expected.. They tried cleaning sensors to try and save money before replacing parts. Was timely with both repairs. Offered 10% coupon which I wasn't aware of.
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- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change and Recall
On-time and called to update us on completion time. Very impressed. We will now always go back and buy a dodge from this dealer. Thank you for the awesome expierence.
- Customer service
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Unprofessional practices
Went online and asked for an out the door price for a 2019 Cherokee. Was quoted a price by Joe DeGiorgi and when I asked For a breakdown of the price he ignored my response. After he read my review he responded with another email and gave me an email confusion as the reason he didn’t respond to my request for an explanation of the charges. I gave Him another chance and we agreed to a price for the Cherokee with negotiations still open on the trade in that was to happen Friday. A few days away. He emailed me the next day telling me how the Cherokee was sold that night and how he was so sorry and he would make it up to me. I gave Him another chance and he found an exact match to the Cherokee but wanted me to pay for for it due to an increase in delivery fee. Why would I pay to fix someone else’s horrible business practices? Do not purchase from this dealership!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase