Reviews
The entire staff are all accommodating and professional.
The entire staff are all accommodating and professional. My entire visit was completely pleasant. The representative explained the entire process with excellent communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to hear that you had a pleasant, professional, and informative experience with our team! Thank you for choosing Lithia Hyundai of Fresno and for sharing your feedback. We look forward to serving you again! Safe travels!
I’ve been a Costumer since I got my first car in Hyundai
I’ve been a Costumer since I got my first car in Hyundai of lithia. And to tell you honestly I am very impressed with your work and your dedication to make us happy and satisfied. So thank you for that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service rep was the best.
My service rep was the best. He is always polite everything I come in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a 5-star review! We are so happy to hear that your service rep went above and beyond in your visit and was polite in every step along the way. We look forward to seeing you again here at Lithia Hyundai of Fresno!
The service department at Lithia Hyundai of Fresno is
The service department at Lithia Hyundai of Fresno is great. Especially Joshua Mills. He’s a fabulous Service Advisor. He is always there with helpful information and courteous service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the 5-star review! Our team is delighted to receive your fabulous feedback about Joshua and the team, thank you for choosing Lithia Hyundai of Fresno, we look forward to seeing you again!
I had a good experience at Hyundai took Uber home came
I had a good experience at Hyundai took Uber home came back fix my car everything was fine
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are so happy that you enjoyed your visit with us and that we could get you back on the road safely. See you next time!
I called as they for a car they had listed on their
I called as they for a car they had listed on their website and made an appointment indicating that I would be driving 2.5 hours to get there. I got there and they showed my another more expensive car and then after persisting, they took me to the other car and then claimed that the service department had the keys and they couldn't open it. I was irate and asked for a service manager and they finally got someone to come by and he offered me 500 less on the first car they did the bait and switch on which was 5K more. In addition they said that the car had been sold online and it takes them 3-5 days before they find out. If true, a system made by morons.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to leave a review. I sincerely apologize for the inconvenience and frustration you experienced, as it is never our intention to deceive or mislead our valued customers. We take your feedback seriously and would like the opportunity to address your concerns with you personally. Please give me a call so we can make things right and hopefully regain your trust in our dealership. Thank you. Bradley Craig - General Sales Manager - bradleycraig@lithia.com
Great customer service and care!
Great customer service and care! Got my car running like it brand new and got me on the waitlist to get paint fixed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear your car is running like new! It's always a pleasure to serve you, from fixing your car to getting you on the paint waitlist. Thank you for choosing Lithia Hyundai of Fresno!
When I drove up to the shop I was greeted immediately.
When I drove up to the shop I was greeted immediately. My visit was pleasant. I received the video of my car getting serviced. I enjoyed the quietness of the waiting room. Thank you for all you do for me. Keep up the great work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your 5-star review means so much! We are excited to hear you had such a pleasant visit from start to finish and that you were immediately greeted by our kind team. Thank you for choosing Lithia Hyundai of Fresno and for sharing your experience with others. We look forward to your next visit! Safe travels!
The service attendant was Very friendly, helpful,
The service attendant was Very friendly, helpful, professional and explains the work done to the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We are happy to hear that our team provided professional and thorough care. We hope to welcome you back to Lithia Hyundai of Fresno for all of your future automotive needs!
Always do an excellent and thorough job on my vehicle.
Always do an excellent and thorough job on my vehicle. Staff are friendly and helpful regarding our concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lydia, thank you for this wonderful review! We're delighted to hear our team did a thorough job on your vehicle and provided friendly support throughout. It's always a pleasure at Lithia Hyundai of Fresno, and we hope to see you again down the road! Safe travels!