Reviews
Amazing customer service by Barry and the whole team! Excellent communication and friendly faces all around.
Amazing customer service by Barry and the whole team! Excellent communication and friendly faces all around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Barry Pasqualini And the other dealers were excellent. They helped me so much for the processes. They worked with me even when I had trouble acquiring the mustang. This is the best experience I ever had. Barry is amazing
Barry Pasqualini And the other dealers were excellent. They helped me so much for the processes. They worked with me even when I had trouble acquiring the mustang. This is the best experience I ever had. Barry is amazing
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I totaled my car, dealing with a concussion. It was a no stress deal. Grateful!
I totaled my car, dealing with a concussion. It was a no stress deal. Grateful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great support for new car lease; knowledgeable, helpful, courteous, - valued, long term relationship with trusted team at the dealership. - Thanks.
Great support for new car lease; knowledgeable, helpful, courteous, - valued, long term relationship with trusted team at the dealership. - Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The dealer was well informed and helped me with what I needed. He was helpful.
The dealer was well informed and helped me with what I needed. He was helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Barry Pasqualini was my consultant and he heard me loud and clear from get go, what my budget was and what I desired. Within 12 hours he reached back out to tell me he found exactly what I needed, and he was correct. I cannot emphasize how professional, curtious and knowledgeable Barry was in a time of need.
Barry Pasqualini was my consultant and he heard me loud and clear from get go, what my budget was and what I desired. Within 12 hours he reached back out to tell me he found exactly what I needed, and he was correct. I cannot emphasize how professional, curtious and knowledgeable Barry was in a time of need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was really impressed with the whole purchase experience at Stamford Ford. I worked with Barry and found him upfront and informative regarding the Maverick I stopped by to test drive. I don't remember the finance and tech guys names, but I do remember how nice they were. Great experience and I love my Maverick.
I was really impressed with the whole purchase experience at Stamford Ford. I worked with Barry and found him upfront and informative regarding the Maverick I stopped by to test drive. I don't remember the finance and tech guys names, but I do remember how nice they were. Great experience and I love my Maverick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I am very disappointed with the treatment I received while my vehicle was being serviced. First, I was offered a loaner vehicle since my car would be in service for a while and I depended on having a loaner as I used this vehicle for work. However, I was told that none were available at the time and that I would need to wait a few days. I was instructed to call back in a few days to check on the availability of a loaner, but I received no response, and no one returned my calls. I didn't receive the diagnostic report for my vehicle until two weeks after dropping it off. During those two weeks, I had no updates regarding the loaner vehicle. When I finally managed to get in touch with someone at the service center, I was told they would speak to a manager and get back to me. However, they never did. I received a call saying my vehicle would be ready by December 4 or December 5. Again, I asked for a loaner vehicle and was never granted one. At this point, I was beyond frustrated and fed up, so I decided to stop pursuing a loaner and instead waited for my vehicle to be serviced. On December 4, I called for an update on my vehicle to see if it was ready, but nobody answered my calls, nor did anyone return them. On December 5, I called Marcos Salazar, who was very helpful and passed my concerns and frustrations directly to the owner of the dealership, Dominic. The owner called me, apologized for the inconvenience, and ensured that my vehicle would be ready by December 5, which it was. I was completely frustrated and disappointed by the service at Stamford Ford. I rely heavily on my vehicle for my business, which resulted in me being understaffed and unable to complete my work properly. The inability to even provide a loaner vehicle made completing my work even more difficult. I really hope Stamford Ford improves in the future, as it is completely unfair to treat a paying customer this way.
I am very disappointed with the treatment I received while my vehicle was being serviced. First, I was offered a loaner vehicle since my car would be in service for a while and I depended on having a loaner as I used this vehicle for work. However, I was told that none were available at the time and that I would need to wait a few days. I was instructed to call back in a few days to check on the availability of a loaner, but I received no response, and no one returned my calls. I didn't receive the diagnostic report for my vehicle until two weeks after dropping it off. During those two weeks, I had no updates regarding the loaner vehicle. When I finally managed to get in touch with someone at the service center, I was told they would speak to a manager and get back to me. However, they never did. I received a call saying my vehicle would be ready by December 4 or December 5. Again, I asked for a loaner vehicle and was never granted one. At this point, I was beyond frustrated and fed up, so I decided to stop pursuing a loaner and instead waited for my vehicle to be serviced. On December 4, I called for an update on my vehicle to see if it was ready, but nobody answered my calls, nor did anyone return them. On December 5, I called Marcos Salazar, who was very helpful and passed my concerns and frustrations directly to the owner of the dealership, Dominic. The owner called me, apologized for the inconvenience, and ensured that my vehicle would be ready by December 5, which it was. I was completely frustrated and disappointed by the service at Stamford Ford. I rely heavily on my vehicle for my business, which resulted in me being understaffed and unable to complete my work properly. The inability to even provide a loaner vehicle made completing my work even more difficult. I really hope Stamford Ford improves in the future, as it is completely unfair to treat a paying customer this way.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I'd been treated in a great manner at Stamford Ford, I would have to mention Marco and Juan Zuleta they're so experienced and as persons so gentle, thank you guys!!
I'd been treated in a great manner at Stamford Ford, I would have to mention Marco and Juan Zuleta they're so experienced and as persons so gentle, thank you guys!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding service from start to finish at Stamford Ford. The team found the best deal for me with absolutely no xx. Sergio went above and beyond to get me the most reasonable price on my Ford Explorer. Nicolette in finance made the paperwork incredibly easy with zero pressure to upsell. Dan took the time to go over everything I needed to know about my new car before I left the lot. This was my first time buying a Ford, and I can honestly say I’ll be a longtime customer. There’s a real sense of teamwork at Stamford Ford, and I’m proud to be part of that family now.
Outstanding service from start to finish at Stamford Ford. The team found the best deal for me with absolutely no xx. Sergio went above and beyond to get me the most reasonable price on my Ford Explorer. Nicolette in finance made the paperwork incredibly easy with zero pressure to upsell. Dan took the time to go over everything I needed to know about my new car before I left the lot. This was my first time buying a Ford, and I can honestly say I’ll be a longtime customer. There’s a real sense of teamwork at Stamford Ford, and I’m proud to be part of that family now.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car