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Meet Bob Zvon

Bob Zvon headshot
Service Advisor
(31 reviews)

Reviews

Thank you for amazing fast sales.

Thank you for amazing fast sales. Got me into my new vehicle with great , knowledge assistance. Kind, respectful, interested

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic customer service I bought multiple vehicles

Fantastic customer service I bought multiple vehicles from stam Ford and ease of purchase just keeps getting better. Every step they accommodated even delivered my cars to my office!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional service from start to finish and follow up

Exceptional service from start to finish and follow up service truly a top notch outfit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, friendly and efficient service.

Quick, friendly and efficient service. It’s a beautiful dealership and everyone is very friendly. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Got tires and an oil change.

Got tires and an oil change. Happy with the overall service and price. Very friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Barry is the best.

Barry is the best. Knows all cars and trucks inside and out. Totally recommend go to Barry for cars and trucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Service Department is disfucntional

The service department is a joke here. I bought my new lincoln here in Dec. It had a scratch on rear bumper which they promised to fix. I dropped my car in the mid of Jan for that, I also asked to check some other minor electric issues (lock was not working and speaker sounded weird). Two weeks later my salesman (Clay, the only decent person there by the way) called me pick up my car, they fixed the paint but it turned out they did not check anything else. They offered me to drop my car and they will check it. Two weeks later - no news or calls or anything. I tried to reach out to them but their service department NEVER picks up phone. I am not joking. Out of 50 attempts you will be lucky if they pick up phone once or twice. So two weeks later (last week) I finally got a person on the phone and they convinced me they are working on my car actively. It looks like it was the first time they even touched it. I asked when will it be ready - they said couple of hours, we are actively working on it. I have not heard anything from them since then, they do not pick up phone. So far out of 2.5 months of the ownership my car spent 1.5 months in this crappy dealership. Do not use them. It is a joke, but not a service. Just putting a shame on a brand of Lincoln.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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The service department is a joke here.

The service department is a joke here. I bought my new lincoln here in Dec. It had a scratch on rear bumper which they promised to fix. I dropped my car in the mid of Jan for that, I also asked to check some other minor electric issues (lock was not working and speaker sounded weird). Two weeks later my salesman (Clay, the only decent person there by the way) called me pick up my car, they fixed the paint but it turned out they did not check anything else. They offered me to drop my car and they will check it. Two weeks later - no news or calls or anything. I tried to reach out to them but their service department NEVER picks up phone. I am not joking. Out of 50 attempts you will be lucky if they pick up phone once or twice. So two weeks later (last week) I finally got a person on the phone and they convinced me they are working on my car actively. It looks like it was the first time they even touched it. I asked when will it be ready - they said couple of hours, we are actively working on it. I have not heard anything from them since then, they do not pick up phone. So far out of 2.5 months of the ownership my car spent 1.5 months in this crappy dealership. Do not use them. It is a joke, but not a service. Just putting a shame on a brand of Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Very knowledgeable and professional.

Very knowledgeable and professional. Set clear expectations and delivered as promised. Had a seamless experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been working with Michael Mykytey for over 6 years

I have been working with Michael Mykytey for over 6 years now and keep coming back for the great experience. The general manager Tom Zvon is always there to greet me and always makes sure I get the best deal. Stamford Ford should be your first and last stop when shopping for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.