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Koons Arlington Toyota

(994 reviews)
Visit Koons Arlington Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 6:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00am–7:00pm
Wednesday 9:00am–9:00pm 6:00am–7:00pm
Thursday 9:00am–9:00pm 6:00am–7:00pm
Friday 9:00am–9:00pm 6:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

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New (571) 366-4688 (571) 366-4688
Used (571) 257-2858 (571) 257-2858
Service (888) 433-6858 (888) 433-6858

Inventory

See all 331 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2000.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing, and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (888) 433-6858

Service hours

Monday
6:00am–7:00pm
Tuesday
6:00am–7:00pm
Wednesday
6:00am–7:00pm
Thursday
6:00am–7:00pm
Friday
6:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(994 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Arlington Toyota from DealerRater.

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Happy with the service and communication with the staff .

Happy with the service and communication with the staff . Happy with the service I received

Happy with the service and communication with the staff .

Happy with the service and communication with the staff . Happy with the service I received

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They are always kind and professional.

They are always kind and professional. I never have to wait very long, in fact, they always finish early.

They are always kind and professional.

They are always kind and professional. I never have to wait very long, in fact, they always finish early.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review. We’re glad Oscar and our team could deliver prompt, professional service on your Toyota.

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Great place to do business, I returned the same week to

Great place to do business, I returned the same week to get another car. They got me what I needed for the best deal and they weren't pushy at all.

Great place to do business, I returned the same week to

Great place to do business, I returned the same week to get another car. They got me what I needed for the best deal and they weren't pushy at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to see you back so soon for another Toyota Prius Plug-In Hybrid. We’re glad our staff secured the best deal for you while keeping everything relaxed and pressure-free. Enjoy every mile in your new Prius Plug-In Hybrid.

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The dealership gave me their preferred customer discount

The dealership gave me their preferred customer discount which was much appreciated. Did an excellent job of keep me informed on the repairs.

The dealership gave me their preferred customer discount

The dealership gave me their preferred customer discount which was much appreciated. Did an excellent job of keep me informed on the repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we’re pleased the preferred customer discount was meaningful and that our team kept you well informed during your Toyota 4Runner’s repairs. Oscar will be happy to hear your feedback. Feel free to reach out if you need anything else.

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Service always excellent, staff always dependable for

Service always excellent, staff always dependable for price and details. See you in 6 months.

Service always excellent, staff always dependable for

Service always excellent, staff always dependable for price and details. See you in 6 months.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team with your Toyota Camry service and for recognizing our dependable pricing and attention to detail. We look forward to taking care of your Camry again in six months.

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Excellent, knowledgeable staff.

Excellent, knowledgeable staff. Valerii is top notch. I 100 percent recommend working with him. The whole process was simple and quick.

Excellent, knowledgeable staff.

Excellent, knowledgeable staff. Valerii is top notch. I 100 percent recommend working with him. The whole process was simple and quick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What a pleasure to read your feedback on your new Toyota RAV4. Oleg and our knowledgeable team appreciate your recommendation. We’re delighted the process was simple and quick.

Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

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Oscar is the best person employed at Koons.

Oscar is the best person employed at Koons. He always makes my visit a pleasure. He explains what is needed and why and then sees that everything goes well.

Oscar is the best person employed at Koons.

Oscar is the best person employed at Koons. He always makes my visit a pleasure. He explains what is needed and why and then sees that everything goes well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Oscar. Oscar is delighted to hear his efforts added to a pleasant service experience on your Toyota Camry. We look forward to providing the same level of care at your next visit.

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Very helpful staff, helped us pick the best car for us

Very helpful staff, helped us pick the best car for us and kept us up to date on everything.

Very helpful staff, helped us pick the best car for us

Very helpful staff, helped us pick the best car for us and kept us up to date on everything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the opportunity to help you choose your new Toyota Grand Highlander Hybrid. Oleg and our team were glad to keep you informed throughout the process. Enjoy every moment on the road!

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Saeed tracked down the vehicle our family wanted/needed

Saeed tracked down the vehicle our family wanted/needed (which was no easy task) and made the process smooth and painless.

Saeed tracked down the vehicle our family wanted/needed

Saeed tracked down the vehicle our family wanted/needed (which was no easy task) and made the process smooth and painless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re thrilled Chetan located the Toyota your family needed and kept the process smooth and painless. Enjoy your new Toyota and safe travels.

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I had a great experience with this dealership.

I had a great experience with this dealership. Not only did they provide me the best deal on a Sienna, I came back the next week for a Prius. This was a zero pressure environment, no dealer addons either. Special shootout to Steve O'Brian our sales associate, Giant and Ray the sales managers we worked with and the business manager Oleg. They really took their time and worked hard to get what we wanted.

I had a great experience with this dealership.

I had a great experience with this dealership. Not only did they provide me the best deal on a Sienna, I came back the next week for a Prius. This was a zero pressure environment, no dealer addons either. Special shootout to Steve O'Brian our sales associate, Giant and Ray the sales managers we worked with and the business manager Oleg. They really took their time and worked hard to get what we wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you found a zero pressure environment and secured both a Toyota Sienna and a Prius. Ray and Oleg will be pleased to know their dedication stood out. We look forward to assisting you again down the road.

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