Reviews
You check all the vehicles parts and you fixed
You check all the vehicles parts and you fixed necessary parts and finish on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oscar is the best at the Koons Arlington Toyota
Oscar is the best at the Koons Arlington Toyota dealership. I serviced my car there for about 8 years and it is going great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service nice environment your car will be ready
Fantastic service nice environment your car will be ready at the time they give you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this feedback with the Koons Arlington Toyota team. See you next time!
Koons Arlington Toyota is flexible, dependable,
Koons Arlington Toyota is flexible, dependable, transparent and timely. Oscar has been my go-to service pro at the shop maybe going all the way back to when I bought my first Toyota 2006-ish? Definitely for the last decade-plus. Great help for a busy working mom, w shuttle and bus line right at dealership. Thanks, Koons Arlington Toyota and Oscar!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback about Oscar and the team! Here at Koons Arlington Toyota, we appreciate your kind words and your business. See you next time! Safe travels!
It was great and very professional service.
It was great and very professional service. Everything was perfect as I expected. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Hoa. We look forward to seeing you again at Koons Arlington Toyota!
Mario in Service was friendly and service staff as well
Mario in Service was friendly and service staff as well keeping maintenance on my truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mario and the Koons Arlington Toyota team are pleased to hear this positive feedback! Thanks for sharing!
Service is always quick and efficient, the work is done
Service is always quick and efficient, the work is done well and completed on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Koons Arlington Toyota, we appreciate your positive feedback!
great experience - thanks to mario the service manager!
great experience - thanks to mario the service manager! great job on tire replacement as well as past maintenance and repairs!😁
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charles, we're delighted to hear that Mario and the team at Koons Arlington Toyota provided you with a great experience! Thanks for sharing your positive feedback on our service.
Service manager Oscar at Koons Arlington Toyota tried to
Service manager Oscar at Koons Arlington Toyota tried to find a way to save me money by replacing just a rearview mirror cover instead of the whole mirror. I dropped off the car on my way to work and picked it up on my way home after getting a pleasant ride from the Ballston Metro station. Kudos to Oscar and his team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Federico, we're delighted to hear that Oscar and the team at Koons Arlington Toyota provided such thoughtful service. Thank you for sharing your experience with us!
Outstanding service!
Outstanding service!!! Was updated often, I felt like the service team cared for me. I will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jake, it was our pleasure to assist you and provide helpful communication. Thank you from all of us here at Koons Arlington Toyota!