Reviews
I had my car detailed to drop off on the 4th and pick up
I had my car detailed to drop off on the 4th and pick up on the 5th. They called me the same day on the 4th and said it was already done!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Have be well taken care of by Mazda Service department
Have be well taken care of by Mazda Service department for the past 16+ years. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience in having our KIA Sorrento serviced in
Great experience in having our KIA Sorrento serviced in Kirkland by Lee Johnson. The Service Manager was attentive to assisting in the diagnosing of a highly unusual electrical/computerized bug that has rarely been seen by the manufacturer. Kept the appointment on time, ordered the part/s in advance to make sure they were there for installation, video assessment on track, and provided timely finish same day with personalized shuttle service. Simply said, our confidence and trust in getting our car service here was excellent.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate their effort to make the whole
I really appreciate their effort to make the whole experience simple and straight forward. The staff is really kind and attentive. Top marks for customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lee Johnson and Nick in particular did a great job of
Lee Johnson and Nick in particular did a great job of getting me in and out quickly for annual service on my 2020 Kia Soul EX. I've been coming to them for years and always excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I went in for a routine oil change and tire rotation.
I went in for a routine oil change and tire rotation. It was completed in 40 minutes. As always, excellent customer service provided by Service Advisor Scott Trail.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service again!
Great as always , clean - great service and the cafe is perfect with Wi-Fi
- Customer service
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark was great, he was able to help me with any questions
Mark was great, he was able to help me with any questions I had and explained everything to me so I could understand what exactly I was investing into.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and quick!
Great service and quick! Communicated through the process and was very friendly. Took extra time to go over my concern and address it. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service, fast and thorough.
Excellent customer service, fast and thorough. Scott from front desk was very nice and attentive. I also loved how they washed my car after they were done with it. Highly recommend! Thank You!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car