BMW of San Rafael

Dealer is very responsive, reliable, and professional. Have bought and had cars serviced here. Worth the drive from San Francisco. Service department is attentive, especially Tim Price.

It was a pleasure to buy a car here! Treated well and negotiating was respectful.

Tim price is the best employee BMW has, and has ALWAYS has taken care me!!!!

Friendly, professional, direct, easy. They went out of their way to make it easy for us.

This is year 16 Tim Price has been my service advisor. He knows BMWs, the service team, and he knows me. It is a rare and reassuring relationship built on well earned trust and his consistent customer centered values. I have loved all my BMWs and I am grateful to have an outstanding advisor to whom I can turn when I need an honest and practical solution to any problem or simply maintenance. There aren't enough stars to reflect Tim's performance.

Taking my car into Sunwise BMW of San Rafael is always a seamless experience. Tom is a pleasure to work with. His “Family” tattoo tells you what’s important to him is the same thing you cherish. Great service.

The work of the service advisor was both courteous and prompt. The service technician provided a video which was extremely useful and very well put together.

I’ve got my last 2 cars here and very happy with all interactions. Artem is the sales department is a great guy and strait y. I’ve got an X3 and M4 through him. Recently my X3 was in for an issue that was successfully diagnosed and repaired. Dealer servicing is usually the more expensive way to go though my cars are still under original (M4) or extended (X3) warranties. Vernon in service has been a pleasure to work with.

I’ve been a customer of BMW San Rafael and the maintenance supervisor has been Tom Smith. I cannot ask for better service than I have ever received with BMW San Rafael. They have performed different tasks and have always been the best of the best. I highly recommend any BM driver or owner to use BMW San Rafael. My first BMW I purchased from BMW San Francisco however I had it serviced at BMW San Rafael, where I live. I’ve never been to disappointed, always had exceptional service, regardless of what I’ve asked for. It’s been my pleasure to be a customer at such an excellent dealership and garage. They’ve gone out of their way to make my experience five stars.

Tom at BMW of San Rafael is great. He goes above to make sure your vehicle is repaired when needed. Good communication and people skills.