Reviews
Excellent dealership . Professional. Great stock of merchandise and a dealership to be patronized again. I am totally satisfied.
Excellent dealership . Professional. Great stock of merchandise and a dealership to be patronized again. I am totally satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Fast service outstanding customer service Lyft ride provided to and from. Vehicle returned in perfect condition
Fast service outstanding customer service Lyft ride provided to and from. Vehicle returned in perfect condition
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good Customer Service. Nick was helpful, direct and super helpful. It was done on time and at the right rate. Thanks
Good Customer Service. Nick was helpful, direct and super helpful. It was done on time and at the right rate. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good Service. I was a bit late than my scheduled appointment, but I was able to continue with the service without any issues.
Good Service. I was a bit late than my scheduled appointment, but I was able to continue with the service without any issues.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
María is a Great member of, she’s always very gentle and courteous, and service at Toyota is 100 % professional
María is a Great member of, she’s always very gentle and courteous, and service at Toyota is 100 % professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Maria is always pleasant and a pleasure to deal with and Fremont Toyota service always take good care of me ... Thanks
Maria is always pleasant and a pleasure to deal with and Fremont Toyota service always take good care of me ... Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service, treats you like a person and not another car. CJ helped me with a work emergency and won my favor
Good customer service, treats you like a person and not another car. CJ helped me with a work emergency and won my favor
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for a wonderful 1st time service experience. I loved the free Uber ride service.
Thank you so much for a wonderful 1st time service experience. I loved the free Uber ride service.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had to bring car in for a part replacement. The dealership said would call me once the part has arrived. They never did call. I had to call them 2 weeks later just to find out the part was already at the dealership. Then they find out that they got the wrong part so they had to reorder it and would calle once it arrives. Again they did not contact me and I had to call them to check the status. It was already at the dealership. xxxxxx already with this kind of service. Not to mention they did not put back the door panel correctly on both times the car was at the dealership. I had to let them know to fix it. On the 2nd time I talked to their service director about it and he got diffensive "not our problem" before I even finished my sentence. Then he realized his mistake but still kept on with his attitude problem. In the end he did apologized for his behavior but gave me a very lame excuse as to why he acted the way he did.
Had to bring car in for a part replacement. The dealership said would call me once the part has arrived. They never did call. I had to call them 2 weeks later just to find out the part was already at the dealership. Then they find out that they got the wrong part so they had to reorder it and would calle once it arrives. Again they did not contact me and I had to call them to check the status. It was already at the dealership. xxxxxx already with this kind of service. Not to mention they did not put back the door panel correctly on both times the car was at the dealership. I had to let them know to fix it. On the 2nd time I talked to their service director about it and he got diffensive "not our problem" before I even finished my sentence. Then he realized his mistake but still kept on with his attitude problem. In the end he did apologized for his behavior but gave me a very lame excuse as to why he acted the way he did.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very good service and good customer service, and good car service, thank you so much
Very good service and good customer service, and good car service, thank you so much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair